Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Arteaga

San Pedro,USA

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

3
3
years of professional experience

Work History

Administrative Assistant/ Front Desk

Valdez Law Firm
Los Angeles
06.2023 - 07.2024
  • Assisted attorneys with consultations either in office, telephonic, or through Zoom
  • Helped clients assemble documentation, complete questionnaires, and review case status
  • Collaborated with paralegals on cases to assist attorneys during meetings
  • Worked with EOIR and USCIS department to complete Employment Authorization process for clients
  • Used QuickBooks to process payments, send statements, and call clients regarding balances
  • Noted details of every interaction with clients to keep the firm updated on clients needs

Front Desk Receptionist

Newhart Dental
Los Angeles
01.2023 - 06.2023
  • Maintained patient dental records and proper privacy disclosure
  • Made sure all patients (new or established) have or were given all the proper paperwork needed for care and services
  • Updated patient accounts and information on a daily basis
  • Managed incoming and outgoing calls daily
  • Maintained multiple doctors schedules
  • Consistently and accurately verified patients benefits' and insurance

Licensed Insurance Agent

Fiesta Auto Insurance
North Hollywood
09.2021 - 11.2022
  • Sold auto, homeowner's, and renters' insurance to new customers, including businesses, also upgraded policies for established customers
  • Was sole operator of my designated office
  • Achieved insurance sales quota of 8 new businesses a week for a month becoming top sales representative in 8 stores
  • Averaged about 40 calls per day for new business prospects through company leads, networking, and referrals
  • Provided accurate paperwork and submitted properly
  • Sent payment reminders and notified customers of any rate changes while having solutions prepared
  • Utilized MS Word and MS Outlook to create and send legal documents to carriers

Education

High School Diploma -

Opportunities for Learning
North Hollywood

Skills

  • Bilingual Customer Support (Spanish and English)
  • Calendar Management/ Appointment Scheduling
  • Billing
  • Documentation And Reporting
  • Sales
  • Underwriting
  • Filing System Organization
  • Administrative Support
  • Meeting Preparation

Timeline

Administrative Assistant/ Front Desk

Valdez Law Firm
06.2023 - 07.2024

Front Desk Receptionist

Newhart Dental
01.2023 - 06.2023

Licensed Insurance Agent

Fiesta Auto Insurance
09.2021 - 11.2022

High School Diploma -

Opportunities for Learning
Vanessa Arteaga