Vanessa Arteaga
San Pedro,USA
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant/ Front Desk
Valdez Law Firm
Los Angeles
06.2023 - 07.2024
- Assisted attorneys with consultations either in office, telephonic, or through Zoom
- Helped clients assemble documentation, complete questionnaires, and review case status
- Collaborated with paralegals on cases to assist attorneys during meetings
- Worked with EOIR and USCIS department to complete Employment Authorization process for clients
- Used QuickBooks to process payments, send statements, and call clients regarding balances
- Noted details of every interaction with clients to keep the firm updated on clients needs
Front Desk Receptionist
Newhart Dental
Los Angeles
01.2023 - 06.2023
- Maintained patient dental records and proper privacy disclosure
- Made sure all patients (new or established) have or were given all the proper paperwork needed for care and services
- Updated patient accounts and information on a daily basis
- Managed incoming and outgoing calls daily
- Maintained multiple doctors schedules
- Consistently and accurately verified patients benefits' and insurance
Licensed Insurance Agent
Fiesta Auto Insurance
North Hollywood
09.2021 - 11.2022
- Sold auto, homeowner's, and renters' insurance to new customers, including businesses, also upgraded policies for established customers
- Was sole operator of my designated office
- Achieved insurance sales quota of 8 new businesses a week for a month becoming top sales representative in 8 stores
- Averaged about 40 calls per day for new business prospects through company leads, networking, and referrals
- Provided accurate paperwork and submitted properly
- Sent payment reminders and notified customers of any rate changes while having solutions prepared
- Utilized MS Word and MS Outlook to create and send legal documents to carriers
Education
High School Diploma -
Opportunities for Learning
North HollywoodSkills
- Bilingual Customer Support (Spanish and English)
- Calendar Management/ Appointment Scheduling
- Billing
- Documentation And Reporting
- Sales
- Underwriting
- Filing System Organization
- Administrative Support
- Meeting Preparation
Timeline
Administrative Assistant/ Front Desk
Valdez Law Firm
06.2023 - 07.2024
Front Desk Receptionist
Newhart Dental
01.2023 - 06.2023
Licensed Insurance Agent
Fiesta Auto Insurance
09.2021 - 11.2022
High School Diploma -
Opportunities for Learning
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