Summary
- Supportive Human Services Technician offering agility and confidence in stressful circumstances. Meticulous enrollment facilitator with skill in database management and accurate recordkeeping. Liaises between clients and service providers, translating details and assisting aid recipients with paperwork completion.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Work Intern
MolliCare
01.2023 - 05.2023
- Social Worker Intern
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Managed Therapist Schedules
- Offered community resource guidance to clients to meet family needs for assistance.
- Issued and logged patient intake forms
- DSM5 Insurance Billing and Coding
Amazon Associate: Amazon Prime
Amazon
05.2021 - 12.2022
- Customer service and problem mitigation
- Ensured the highest quality service was delivered to customers
- Completed rush deliveries on tight timetables to satisfy customer needs
- Enhanced customer satisfaction by providing exceptional support and addressing concerns promptly.
- Trained new employees on company procedures and policies, ensuring a smooth transition into their roles.
Education
Bachelor of Applied Science - Human Services
05.2024
Associate in Arts -
01.2017
Associate in General Studies -
01.2017
Skills
- Privacy and Confidentiality
- Daily Reports
- Social Assistance
- Data Entry Software
- Office Operations
- Educational Programs
- Data Analysis
- Safety Procedures
- Community Mental Health Programs
Certification
- HIPAA Certified, 01/2023
- Certified Medical Assistant, 05/2006
Volunteer Experience
Environment New Mexico, New Mexico, 05/2013, 2015, Advocate for the environment, Raised community awareness., Grass Roots community engagement
Timeline
Social Work Intern - MolliCare
01.2023 - 05.2023
Amazon Associate: Amazon Prime - Amazon
05.2021 - 12.2022
University of Arizona - Bachelor of Applied Science, Human Services
Phoenix College - Associate in Arts,
Phoenix College - Associate in General Studies,
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