VANESSA MUNIZ
Abilene,TX
Summary
Dedicated social worker with experience in mental health, case management, and community outreach. Skilled in trauma-informed, strengths-based care, suicide prevention, safety planning, and advocacy for diverse and vulnerable populations.
Overview
10
10
years of professional experience
Work History
Intern
West Texas Counseling & Guidance
01.2025 - 08.2025
- Provided direct case management services for diverse clients, including veterans, children, and individuals experiencing homelessness.
- Participated in crisis response efforts, including providing psychological first aid to victims of the San Angelo flooding and supporting clients experiencing acute emotional distress.
- Conducted biopsychosocial assessments, identified client needs, and developed individualized treatment and safety plans.
- Completed 16 hours of Cognitive Behavioral Therapy (CBT) training focused on treating depression and anxiety.
- Participated in the Zero Suicide Program, facilitating risk assessments, crisis intervention, and safety planning for clients expressing suicidal ideation.
- Collaborated with licensed clinicians to deliver trauma-informed counseling and community outreach services.
- Assisted in coordinating community education initiatives and resource fairs to promote mental health awareness.
- Referred clients to appropriate community resources, including housing, employment, healthcare, and veteran support programs.
- Documented client progress and maintained compliance with agency standards and confidentiality policies.
Intern
International Rescue Committee (IRC)
01.2024 - 08.2024
- Conducted client intakes for newly arrived refugees, assessing immediate needs and connecting families with essential services.
- Helped Cuban refugees and other newly arrived clients understand food stamps (SNAP), Medicaid, TANF, and other social programs, ensuring they could access benefits independently.
- Contacted local nonprofits, agencies, and community partners to secure resources such as food, transportation, medical appointments, and financial assistance.
- Participated in community events and outreach activities designed to welcome and integrate refugee populations into the local community.
- Completed IRC cultural orientation and program training modules to build knowledge of refugee resettlement practices and trauma-informed support.
- Assisted staff in maintaining client records, scheduling appointments, and coordinating services to support smooth resettlement workflows.
Graduate Assistant
Angelo State University
01.2024 - 08.2024
- Supported the Multicultural and Ram Pantry programs, coordinating community engagement and donation management.
- Planned and executed outreach events promoting campus inclusion and resource accessibility.
- Designed promotional materials and social media content for student and leadership programs.
- Assisted in the “Lead Like a Ram” leadership development initiative.
Team Lead / Cashier
La Popular Bakery
01.2016 - 01.2023
- Supervised and trained staff while maintaining efficient, high-volume operations.
- Provided excellent customer service and conflict resolution under pressure.
- Oversaw cash handling and inventory management.
Student Work Study
McMurry University
01.2018 - 08.2021
- Conducted research on local and state elections, tracking polling data and organizing information for faculty projects.
- Contacted local politicians and coordinated interview scheduling for the department’s political radio show.
- Performed data entry and maintained accurate academic and departmental records.
- Supported daily office operations, including filing, copying, preparing materials, and assisting faculty with administrative tasks.
Education
Master of Social Work -
Angelo State University
San Angelo, TX08.2025
Bachelor of Arts - Political Science, Minor in Sociology
McMurry University
Abilene, TX05.2021
Skills
- Case Management
- Biopsychosocial Assessments
- Safety Planning & Suicide Risk Assessment
- Trauma-Informed Care
- Strengths-Based Practice
- Crisis Intervention & Emergency Response
- Psychological First Aid (PFA)
- CBT-Informed Techniques (Depression & Anxiety)
- Psychoeducational support
- Client Advocacy
- Resource Navigation & Community Resource Coordination
- Refugee Resettlement Support
- Community Outreach
- Clinical Documentation & Case Notes (HIPAA-Compliant)
- Data Collection & Reporting
- Ethical Decision-Making
- Discharge Planning
- Patient-centered care
- Client Confidentiality
- Assessment Skills
ADDITIONAL INFORMATION
- Licensed Master Social Worker (LMSW), Texas — License #117742
- Languages: Native English; Basic Professional Spanish
- Training: Psychological First Aid; 16 Hours CBT Training for Depression & Anxiety
Timeline
Intern
West Texas Counseling & Guidance
01.2025 - 08.2025
Intern
International Rescue Committee (IRC)
01.2024 - 08.2024
Graduate Assistant
Angelo State University
01.2024 - 08.2024
Student Work Study
McMurry University
01.2018 - 08.2021
Team Lead / Cashier
La Popular Bakery
01.2016 - 01.2023
Bachelor of Arts - Political Science, Minor in Sociology
McMurry University
Master of Social Work -
Angelo State University