Vanessa Ayoroa
San Antonio,TX
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments while still maintaining food safety and quality.
Overview
11
11
years of professional experience
Work History
Seafood Department Manager
HEB
San Antonio, TX
01.2022 - Current
- Oversaw daily operations of seafood department, ensuring food safety, quality standards and freshness guarantee is met for our daily customers.
- Responsible to train partners on food safety while meeting HEB standards of quality.
- Manages inventory levels, optimizing FIFO and reducing shrink through effective ordering strategies and data driven results.
- Collaborate with department managers and leaders to develop promotional strategies that increased sales during peak seasons or special events.
Seafood Hourly Co-Manager
HEB
San Antonio, TX
01.2021 - 12.2021
- Coordinated and streamlined daily operational tasks within department to optimize workflow and partner productivity.
- Assisted primary manager with training partners to follow HEB standards.
- Engaged with leadership and seafood department to strengthen interpersonal connections and boost overall morale.
Seafood Assistant Manager
HEB
San Antonio, TX
01.2020 - 12.2020
- Maintained product freshness by monitoring seafood quality and implementing proper closing storage techniques.
- Ensured freshness of seafood items by diligently rotating stock and monitoring expiration dates.
- Led team training to enhance partners skills and performance.
Seafood Lead
HEB
San Antonio, TX
01.2018 - 12.2019
- Trained new partners on department food and safety SOP, and best practices for success.
- Assisted customers with product selection by making recommendations and suggestions based on customer needs, promotions and seasonal items.
- Collaborated with team members to consistently meet or exceed daily expectations.
Seafood Partner
HEB
San Antonio, TX
01.2015 - 12.2017
- Stocked and maintained seafood service counter levels and freshness
- Produced production to meet department needs
- Built relationships with customers to improve hospitality
Cashier
HEB
San Antonio, TX
03.2015 - 12.2015
- Oversaw cash flow management and customer payments via debit and credit transactions.
- Built customer relationships through consistent, engaging conversations.
Education
High School Diploma -
Lincoln High School
Sioux FallsSkills
- Sanitation SOP and Best Practices
- Collaboration with Cross Department Managers and Leaders
- Data Driven Results
- Shrink Control and Inventory Management
Accomplishments
- In-Store Talent Development Manager
- Assisted in Grand Opening Seafood Departments
- Developing 2 Partners into the SORM program.
Timeline
Seafood Department Manager
HEB
01.2022 - Current
Seafood Hourly Co-Manager
HEB
01.2021 - 12.2021
Seafood Assistant Manager
HEB
01.2020 - 12.2020
Seafood Lead
HEB
01.2018 - 12.2019
Cashier
HEB
03.2015 - 12.2015
Seafood Partner
HEB
01.2015 - 12.2017
High School Diploma -
Lincoln High School