Polished sales professional with a 14 year career in sales, business development, and customer retention
A strong client relationship builder based on providing exceptional response time, addressing client concerns and owning the issues until a satisfactory resolution has been achieved
An innovative sales professional that excels at uncovering/closing new opportunities, managing a pipeline, successfully exceeding revenue goals and accurately forecasting up to leadership
Understands how to align IT with business goals/objectives and leverage emerging technologies to reduce overall spend
Adept in account planning, deal strategy and relationship management
Expertise in acquiring the maximum amount of knowledge in regards to the customer’s environment, buying criteria, financial analysis and procurement process all the way to deal closure
Overview
14
14
years of professional experience
Work History
Enterprise Account Manager
Netscout Systems Inc
Tampa, FL
07.2021 - Current
Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
Developed creative solutions to meet individual client needs.
Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
Generated new contacts through networking and cold calling.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Communicated product quality and market comparisons by creating sales presentations.
Consultant
Jason B. Giller, P.A.
Miami, FL
01.2021 - 07.2021
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Developed lists of qualified candidates for corporate hiring managers. 30 qualification applicant calls per day
Streamlined recruiting processes for entire team.
Key Account Manager
Flagler Technologies
Boca Raton , FL
06.2018 - 09.2020
Created net-new green field territory via leads from OEM vendors, contacts from Flagler Tech team and marketing events.
Forged and nurtured impactful relationships with clients to cultivate trusted advisor status, boosting client satisfaction and establishing recurring business for Flagler Technologies.
Developed strong relationships with all accounts from C level down to be able to accurately uncover additional opportunities by going deep and wide across all IT functions.
Accurately managed pipeline and forecasting within SFDC
Assist clients in identifying potential use cases for public/private/hybrid cloud vs on-premise infrastructure.
Expert at developing long term strategic relationships with key stake holders across all accounts
Ability to deliver ROI/TCO analysis to justify change
Drove new business development and client acquisition through cold calling, lead generation and exceptional service
Global Strategic Sales Lead
HBG Steel, Azria Home, LLC
West Hollywood, CA
05.2015 - 06.2018
Assisted in the creation of the go to market strategy for the organization
Analyzed and reported on client activity and areas of concern for the executive team
Negotiated pricing and terms of sale with clients
Traveled from Los Angeles to Miami to Canada to Shanghai to reach customers in international markets.
Held weekly meetings with C Suites to identify techniques to overcome sales development obstacles and update go to market strategy accordingly.
Drove team and company profits 100% developing and strengthening relationships with industry partners and potential clients.
Accounting Specialist
Schultz Mechanical Contractors, An Ageon Company
Signal Hill, CA
02.2012 - 03.2015
Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
Assessed data and information to verify entry, calculation and billing code accuracy.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Collected and arranged financial information and entered details into Maxwell financial management system.
Input financial data and produced reports using Maxwell.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Successful financial work role in acquisition from private to public entity at year 3
Executive Assistant to the Chief Executive Officer
Van Nuys Sheet Metal
Manhattan Beach, CA
03.2009 - 05.2011
Seamlessly interacted with Lily Chang, CEO, to plan and complete special projects for business operations.
Located and attached appropriate files to incoming correspondence requiring replies.
Maintained confidential, administrative support to executive team and members of board of directors.
Complied with special requests from board members for research, assistance and travel arrangements.
Manager of Business Development and Sales
Alegria Medical Spa
Torrance, CA
09.2006 - 03.2009
Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition.
Created and implemented new business opportunities by utilizing strategic networking strategies via local marketing 'Best Buy Guides' and New Product launch parties. ie Cutera Laser & Allergan.
Attracted new clientele and developed customer relationships by hosting product-focused events. 4,000 net new customers over 3 years!
Led targeted training programs to educate staff on product benefits and service capabilities.
Hired, supervised and coached 10 employees on sales strategies to optimize performance.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction and retention ratings 500%.
Created presentation materials for sales, customer relations, and management purposes
Education
Bachelor of Arts - Philosophy
California State University - Long Beach
Long Beach, CA
Skills
Hiring and coaching
Business planning and strategy
Brand development and marketing
Team leadership, training and development
Architecture, design and business processes
Organization
Rapport and relationship building
IT infrastructure solutions
Excellent negotiating tactics
Strategic outreach
Excellent communication skills
Profit and revenue-generating strategies
Superb time management
Key account development
Timeline
Enterprise Account Manager
Netscout Systems Inc
07.2021 - Current
Consultant
Jason B. Giller, P.A.
01.2021 - 07.2021
Key Account Manager
Flagler Technologies
06.2018 - 09.2020
Global Strategic Sales Lead
HBG Steel, Azria Home, LLC
05.2015 - 06.2018
Accounting Specialist
Schultz Mechanical Contractors, An Ageon Company
02.2012 - 03.2015
Executive Assistant to the Chief Executive Officer
Van Nuys Sheet Metal
03.2009 - 05.2011
Manager of Business Development and Sales
Alegria Medical Spa
09.2006 - 03.2009
Bachelor of Arts - Philosophy
California State University - Long Beach
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