Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Vanessa  Blassingame

Vanessa Blassingame

Philadelphia,PA

Summary

Driven Assistant Manager with a proven track record at Red Robin Restaurant, adept in operations management and customer service excellence. Enhanced inventory accuracy and fostered repeat business through strategic cost reduction and effective employee scheduling. Skilled in recruiting and task delegation, achieving significant improvements in employee performance and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Red Robin Restaurant
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Cashier

Hope's Cookies
03.2022 - 12.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

M. Levin's Produce Warehouse
03.2012 - 06.2014

Greet customers, suggest newer promotional items, direct customers to proper areas to get products

Education

Diploma - Communications And Academics

William Penn High School
Philadelphia, PA
06.1985

Skills

  • Product and service knowledge
  • Recruiting and interviewing
  • Cost Reduction
  • Operations Management
  • Employee Scheduling
  • Task Delegation
  • Employee Performance Evaluations

Interests

D Jing Asian Music and Dancing

Timeline

Cashier

Hope's Cookies
03.2022 - 12.2023

Cashier

M. Levin's Produce Warehouse
03.2012 - 06.2014

Assistant Manager

Red Robin Restaurant

Diploma - Communications And Academics

William Penn High School
Vanessa Blassingame