Vanessa Boffin

Assisted cooks in preparing meals for students and staff.

• Maintained cleanliness and organization in kitchen and storage areas.
• Operated kitchen equipment following safety and sanitation guidelines.
• Collaborated with team members to ensure timely meal service.
• Followed recipes and portion sizes to prepare food accurately.
• Wrapped, labeled, and stored leftover food for future use.
• Participated in training sessions to learn new cooking techniques and procedures.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
• Observed food safety and sanitation protocols to reduce germ spread.
• Prepared workstations with ingredients and tools to increase efficiency.
• Restocked cupboards, refrigerators and service stations with new food items or supplies.
• Monitored temperatures of prepared food and cold-storage areas.

• Investigated and resolved issues to maintain billing accuracy.
• Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
• Input payment history and other financial data to keep customer accounts up-to-date in system.
• Worked with team members and leadership to identify and develop process improvements.
• Reviewed vendor documentation to comply with payment guidelines.
• Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues.

• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Coordinated company records and resources to assist team members with special projects.
• Trained office professionals on administrative procedures to keep file handling consistent and accurate.
• Contacted customers regarding account updates and potential problems.
• Copied, scanned and filed documents to maintain office records.
• Assisted customers by answering questions and providing information about [ordering, catering]
• Prepared and issued purchase orders, invoices and statements.
• Processed sales transactions to prevent long customer wait times.
• Delivered high-quality customer service through deep commitment to knowledge and performance.
• Observed deadlines, enabling timely completion of tasks.

• Collected payments, issued receipts and updated accounts to reflect new balances.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Maintained business records by updating customer information.
• Updated financial, customer and business records in company databases.
• Dispersed incoming mail to correct recipients throughout office.
• Copied, scanned and filed documents to maintain office records.
• Coordinated company records and resources to assist team members with special projects.
• Performed data entry and recordkeeping tasks to track company correspondence and updates.
• Answered multi-line telephone system and routed calls to appropriate personnel.

• Scanned incoming documentation.
• Maintained complete confidentiality in accordance with organization and legal requirements.
• Observed confidentiality and safeguarded all patient-related information.
• Kept department clean, organized and professional.
• Pulled patient charts for upcoming appointments.
• Assisted with properly processing records requests.
• Worked with speed, efficiency and accuracy to process documentation and complete projects.
• Completed patient paperwork and maintained accurate records.
• Recorded and filed patient data and medical records.
• Gathered and sorted client medical records and bills.