Vanessa Bogue
SAINT JOSEPH,MI
Summary
Dynamic Store Manager with a proven track record at Check N Go, excelling in team leadership and customer service. Enhanced sales performance through strategic promotions and effective cash management. Skilled in multitasking and organization, fostering a positive environment while training staff to deliver exceptional care and support.
Overview
7
7
years of professional experience
Work History
Store Manager
Check N Go
Saint Joseph, MI
09.2023 - Current
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and product knowledge.
- Analyzed sales reports to identify trends, driving inventory management and restocking decisions.
- Implemented promotional strategies to increase foot traffic and boost sales performance.
- Oversaw cash handling processes, maintaining accuracy in financial transactions and reporting.
- Developed employee schedules to optimize staffing levels during peak hours for improved service efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
CNA
The Willows Assisted Living and Memory Care
Saint Joseph, MI
02.2019 - 09.2023
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Supported recreational activities promoting social engagement among residents.
- Documented patient care accurately in electronic health records systems.
- Trained new staff on best practices for resident care and safety protocols.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Certificate - CNA
Lake Michigan College
Benton Harbor, MI06.2021
High School Diploma -
Coloma High School
Coloma, MI05.2009
Skills
- Customer service
- Multitasking and organization
- Store operations
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Cash management
- Shift scheduling
- Recruitment and hiring
- Problem-solving
Timeline
Store Manager
Check N Go
09.2023 - Current
CNA
The Willows Assisted Living and Memory Care
02.2019 - 09.2023
Certificate - CNA
Lake Michigan College
High School Diploma -
Coloma High School