Vanessa Brown
Hallandale,FL
Summary
I am a Native German, who completed her Associates of Arts in Social work and earned her Bachelors degree in Criminal Justice.
I am fluent in German and English.
Overview
8
8
years of professional experience
1
1
Certification
Work History
VICTIM ADVOCATE
Women in distress
03.2023 - 01.2024
- Worked with the Children protective investigators of the Department of Children and Families to provide immediate help for Domestic violence victims
- Helped victims relocate
- Determine what resources my victim needs
- Helped Domestic Violence Victims get into shelter
- Accompanied victims to court hearings
- Therapy referrals.
INTERN
Broward State Attorneys Office
08.2022 - 11.2022
- Completed research, compiled data and updated reports
- Aided chief of public corruptions to prepare documents for court trials
- Sorted and organized court documents and files.
VICTIM ADVOCATE
Keri Anne DeMott Foundation
02.2022 - 08.2022
- Welcome guests in a warm and friendly manner
- Seat guests and manage the seating chart
- Perform opening and closing duties as needed
- Assist others with side work
- Help find resources
- Offer emotional support
- Assisted victims while writing victim statements.
RESERVATION SPECIALIST
New World Travel
01.2022 - 08.2022
- Provided customers with information about availability and pricing
- Resolved various issues and discrepancies for customers
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
HOSTESS
Doc B's Fresh Kitchen
07.2020 - 10.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
OFFICE ASSISTANT
Rare Coins
01.2020 - 04.2020
- Produced professional letters and spreadsheets
- Updated financial, customer and business records with accurate information.
OFFICE ASSISTANT
Property Sales Inc
05.2019 - 09.2019
- Administered physical and digital filing systems, keeping records well-organized
- Collected payments, issued receipts and updated accounts.
CASHIER
Office Max
07.2016 - 02.2019
- Provided assistance with purchases, locating items and signing up for rewards programs
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers
- Learned roles of other departments to provide coverage and keep store operational and clean.
Education
Bachelor of Arts - Criminal Justice
University of Central Florida
01.2022
Associate of Arts - Social Work
Broward College
01.2020
High School Diploma -
South Broward High School
01.2017
Skills
- Critical Thinking
- Decision making
- Work good under pressure
- Written communication
- Work good in teams as well as by myself
- Reliable and Responsible
Certification
Health and Life insurance
Timeline
VICTIM ADVOCATE
Women in distress
03.2023 - 01.2024
INTERN
Broward State Attorneys Office
08.2022 - 11.2022
VICTIM ADVOCATE
Keri Anne DeMott Foundation
02.2022 - 08.2022
RESERVATION SPECIALIST
New World Travel
01.2022 - 08.2022
HOSTESS
Doc B's Fresh Kitchen
07.2020 - 10.2020
OFFICE ASSISTANT
Rare Coins
01.2020 - 04.2020
OFFICE ASSISTANT
Property Sales Inc
05.2019 - 09.2019
CASHIER
Office Max
07.2016 - 02.2019
Bachelor of Arts - Criminal Justice
University of Central Florida
Associate of Arts - Social Work
Broward College
High School Diploma -
South Broward High School