Vanessa Caudillo
Summary
Detail-oriented administrative professional with experience in government services, data entry, eligibility determination, logistics coordination, and customer support. Skilled at managing confidential information, maintaining accurate records, navigating multiple computer systems, and meeting productivity goals in fast-paced environments. Bilingual in English and Spanish with strong organizational, communication, and problem-solving skills. Seeking a remote position in administrative, data entry, customer service or operations support position.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Warehouse Associate
Amazon
Beaumont
10.2024 - 09.2025
- Process orders accurately using RF scanners and warehouse software.
- Maintain inventory accuracy and meet daily productivity goals.
- Verify inventory and ensure quality control.
- Operated OP PIT machine
Eligibility Interview Specialist
Arizona Department of Economic Security
Kingman
06.2024 - 08.2024
- Interviewed applicants to determine eligibility for state assistance programs.
- Reviewed financial and household information while maintaining confidentiality.
- Worked efficiently across multiple computer systems using dual monitors.
- Applied state and federal policies to accurately determine program eligibility.
- Met daily and monthly productivity goals while maintaining quality standards.
- Maintained detailed electronic case records and documentation.
Transportation Specialist
JC Transportation
Kingman
09.2020 - 05.2023
- Coordinated with brokers and carriers regarding shipment status and documentation.
- Maintained Excel spreadsheets and tracked invoices and payment records.
- Verified bills of lading and shipping paperwork for accuracy.
- Updated FMCSA and regulatory information.
- Supported accounts receivable and administrative operations.
Warehouse Associate
Amazon
San Bernardino
08.2017 - 09.2020
- Operated material handling equipment to move products efficiently throughout the warehouse.
- Collaborated with team members to meet daily production goals and timelines.
- Ensured compliance with safety protocols and maintained a clean workspace.
Sales Associate
Walmart
Beaumont
09.2015 - 02.2016
- Provided personalized customer service to enhance shopping experience.
- Processed transactions with attention to detail to ensure customer satisfaction.
- Organized and displayed merchandise to improve product visibility and accessibility.
Education
Certificate In Process - Artificial Intelligence Data Analyst
California Institute of Career Development
San Jose, CA 06.2026 - 07.2026
N/A - Medical Coding And Billing
Penn Foster College
Scottsdale, AZ 05.2021 - 10.2022
Kingman High School
Kingman, AZSkills
- Logistics Coordination
- Inventory & Order Management
- Data Entry
- Administrative Support
- Customer Service
- Microsoft Office (Excel, Word, Outlook)
- Google Workspace
- Zoom & Slack
- Problem Solving
- Multitasking
- Bilingual: English & Spanish
- Documents & Records Management
- Case Processing
- Medical Coding
- Quickbooks
Timeline
Certificate In Process - Artificial Intelligence Data Analyst
California Institute of Career Development
06.2026 - 07.2026
Warehouse Associate
Amazon
10.2024 - 09.2025
Eligibility Interview Specialist
Arizona Department of Economic Security
06.2024 - 08.2024
N/A - Medical Coding And Billing
Penn Foster College
05.2021 - 10.2022
Transportation Specialist
JC Transportation
09.2020 - 05.2023
Warehouse Associate
Amazon
08.2017 - 09.2020
Sales Associate
Walmart
09.2015 - 02.2016
Kingman High School