Vanessa Cervantes
Valley Springs,CA
Summary
Detail-oriented team member specializing in customer service and cash operations. Proven ability to maintain cleanliness and organization while delivering exceptional dining experiences, ready to contribute to a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Team Member
Burger King
Valley Springs, California
12.2023 - 01.2026
- Prepared and cooked food items according to restaurant standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash registers to process payments from customers.
- Ensured accurate cash handling and balanced cash drawers at end of shifts.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to maximize productivity and efficiency.
- Monitored expiration dates on food items for freshness assurance.
Restaurant Waiter
Casa Piedra
Wallace, California
03.2021 - 09.2023
- Assisted with menu selections and answered questions about food and beverages.
- Maintained cleanliness of dining area and assisted in setting up tables.
- Processed customer payments accurately using point-of-sale systems.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Associate of Science - Molecular Biology
San Joaquin Delta College
Stockton, CA05-2027
Skills
- Customer service
- Time management
- Problem solving
- Equipment operation
- POS systems
- Leadership qualities
- Willingness to learn
Languages
Spanish
Professional
Timeline
Team Member
Burger King
12.2023 - 01.2026
Restaurant Waiter
Casa Piedra
03.2021 - 09.2023
Associate of Science - Molecular Biology
San Joaquin Delta College