Vanessa Ciasulli
Colts Neck,NJ
Summary
Task-oriented Sales Manager with 2 years of experience in sales operations and a strong background in customer service. Demonstrates exceptional organizational skills to manage team productivity and achieve sales targets. Known for being reliable, personable, and dedicated to helping others. Seeking to leverage professional skills and discover new opportunities to find a fulfilling career path with growth potential.
Overview
2
2
years of professional experience
Work History
Sales Manager
Massage Envy
09.2022 - Current
- Lead and manage daily sales operations to achieve business objectives and continuously increase revenue.
- Develop and implement strategies to maximize team productivity and meet monthly sales goals.
- Resolve problems with customers on the daily to increase return customer base and maximize sale opportunities.
- Maintain detailed records of client conversations and resolutions performed.
- Provide training and support to team members, creating a collaborative and efficient work environment.
- Analyze sales data and customer feedback to identify areas for improvement and drive performance.
- Follow up with prospective clients to enhance their experience and successfully convert them into loyal members.
- Maintain comprehensive records of client interactions to ensure accurate follow-up, exceptional relationship management, and punctual filing of customer complaints.
- Conduct regular reviews of customer accounts and account status to ensure alignment with client needs and satisfaction.
Customer Service Cashier
Various Positions
- Managed transactions and fulfilled customer orders.
- Ensured the customer received an efficient and enjoyable experience.
- Developed strong interpersonal skills.
Education
BBA -
Monmouth University
West Long Branch, NJ05.2022
Skills
- Account Management
- Sales Reporting
- Client Relationship Management
- Data Analysis
- Highly Organized
- Attention to Detail
- Written Communication
- Excel/Microsoft Office Proficiency
- Time Management
Timeline
Sales Manager
Massage Envy
09.2022 - Current
Customer Service Cashier
Various Positions
BBA -
Monmouth University
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