Vanessa Clerico
Orefield,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Housekeeping, Guest services
Allentown KOA Journey
New Tripoli, PA
04.2023 - Current
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Resolve guest issues efficiently, contributing to a welcoming and enjoyable environment.
- Enhance guest interactions by providing exceptional service, leading to repeat visits.
- Collaborate with team members to maintain cleanliness and order, improving overall guest comfort.
- K2 software and reservation experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Title Searcher
PA Abstract
Orefield, PA
01.2015 - Current
- Prepared data for processing by organizing information and checking for inaccuracies
- Evaluated documents to determine property ownership
- Processed and sent invoices, adjustments and contacted vendors to follow up on late invoices.
Team Supervisor
Tammy's Cleaning Service
Mount Pocono, PA
03.2021 - 02.2023
- Supervised and supported housekeeping personnel to maximize quality of service and performance
- Performed all tasks necessary in the upkeep of air bnb's including but not limited to laundry, vacuuming, dusting, cleaning and sanitizing bathrooms, yard maintenance, and winter maintenance
- Reviewed completed work to verify consistency and quality.
Farm Hand
Horse Farm
Carbon County, PA
01.2012 - 01.2022
- Provided water, food, vaccinations, and healthcare for approximately 2-20 horses.
- Closely monitored behavior and health of horses
- Groomed and prepared horses for competitions.
- Exercised and trained horses in hunter/jumper discipline.
- Trained, beginner-level riders from age 2 and up.
Education
Palmerton Area High School
Palmerton, PA01.2015
Skills
- Teamwork and collaboration
- Work planning and prioritization
- Problem-solving
- Attention to detail
- Professionalism
- Positive attitude
- Making reservations
- Booking systems
- Guest Relations
References
- Jim Mackin (KOA), (570) 594-0909
- Tammy's cleaning service, (484) 871-1716
- Pa Abstract (Katie), (610) 714-7855
Timeline
Housekeeping, Guest services
Allentown KOA Journey
04.2023 - Current
Team Supervisor
Tammy's Cleaning Service
03.2021 - 02.2023
Title Searcher
PA Abstract
01.2015 - Current
Farm Hand
Horse Farm
01.2012 - 01.2022
Palmerton Area High School
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