Vanessa Cordero
Boca Raton
Summary
Motivated medical assistant looking to further my career in the medical field with strong customer service, administrative, and team leadership experience. Certified in BLS, Phlebotomy, EMR, CMAA and CCMA. Adept at managing office operations, supporting clinical and business workflows, and providing compassionate and efficient support in healthcare and business settings at a fast pace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Associated Family Physicians
Boca Raton, FL
11.2025 - Current
- Managed patient intake processes, verifying insurance information and updating medical records accurately.
- Facilitated effective communication between patients and healthcare providers to enhance care coordination.
- Administered medications and vaccinations as prescribed, adhering to safety protocols and regulations.
- Performed phlebotomy tasks efficiently while ensuring comfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Executive Assistant / Office Manager
TORCH Marketing
Boca Raton, FL
03.2025 - 11.2025
- Provide executive-level support to leadership
- Manage scheduling, daily operations, and office communications
- Organize internal meetings, documentation, and event logistics
- Oversee client relations and marketing campaign support
- Maintain organized records and data entry systems.
- Coordinated executive schedules, meetings, and travel arrangements to optimize operational efficiency.
- Managed communication between executives and stakeholders, ensuring timely information flow.
Assistant Manager
Roboli Italian Restaurant
Boca Raton, FL
02.2021 - 02.2024
- Managed front-of-house operations and team coordination
- Addressed customer concerns and ensured satisfaction
- Assisted with payroll and created staff scheduling
- Maintained order timing and quality standards.
Customer Service Representative
Uncle Louie G's
Boca Raton, FL
03.2022 - 01.2023
- Delivered excellent customer service in a fast-paced environment
- Processed transactions and guided customer product choices
- Ensured a clean and welcoming shop environment.
Shift Leader / Lead Event Host
Giggles Kids Salon
Boca Raton, FL
01.2021 - 04.2022
- Coordinated party staff and responsibilities
- Hosted events, introduced guests, and explained service packages
- Ensured smooth operations and positive guest experiences
- Escalated sales by 10%
Education
West Boca Raton High School
Boca Raton, FL01.2024
Skills
- Certified in CCMA, CMAA, EMR, BLS, and Phlebotomy
- Patient scheduling
- Obtaining vitals
- Clinical documentation
- Phlebotomy techniques
- Direct patient care
- Specimens collection and processing
- Patient care coordination
- Immunization administration
- Triage care for patients
Certification
- BLS – Basic Life Support
- CPT – Certified Phlebotomy Technician
- EMR – Emergency Medical Responding
- CMAA – Certified Medical Administrative Assistant
- CCMA – Certified Clinical Medical Assistant
Timeline
Medical Assistant
Associated Family Physicians
11.2025 - Current
Executive Assistant / Office Manager
TORCH Marketing
03.2025 - 11.2025
Customer Service Representative
Uncle Louie G's
03.2022 - 01.2023
Assistant Manager
Roboli Italian Restaurant
02.2021 - 02.2024
Shift Leader / Lead Event Host
Giggles Kids Salon
01.2021 - 04.2022
West Boca Raton High School