Samie Jo Bortz
Warren,OH
Summary
Certified Phlebotomist Technician & CCMA bringing: Knowledge and ability to perform laboratory protocols and procedures in accordance with regulations, Experience collaborating cross-functionally with team members and decision-makers to achieve given goals and business objectives, Ability to use computers and related software applications, including Microsoft Word and Excel, in addition to the MEDENT EHR system.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Avamar Gastroenterology and Center for Endoscopy
Warren, OH
01.2023 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Organized charts, documents and supplies to maintain team productivity
- Responded to patient callbacks and phone-in prescription refill requests
- Educated patients about medications, procedures and physician's instructions
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
Outcomes Specialist
Fairhaven Workshop
, OH
08.2021 - 12.2022
- Oversee the health, safety and security of program participants
- Provide ongoing education and supervision to participants in an adult workshop and other activities following individualized service plans
- Implements behavioral support plans to ensure positive and proactive measures are met
- Collaborates cross-functionally with other employees while developing the individual support plans
Intern
Trumbull Mahoning Medical Group, TMMG
Warren, OH
03.2022 - 05.2022
- Interned for a medical group specializing in internal medicine, Duties included taking vital signs and performing venipunctures, Assisted with billing and coding using ICD-10, American Medical Association (AMA) guidelines
Cashier/Sales Associate
Circle K
Cortland, OH
05.2019 - 08.2021
- Customer service responsibilities included greeting and addressing questions and/or concerns regarding products or services offered by Circle K
- Performed cash and credit card transactions for customer purchases using POS- NCR RealPOS 70 (TM)
- Worked with the store manager to collaborate with a team of six on the Sales team to identify and clarify what was needed to meet goals and objectives
- Rang up and bagged sales upon collecting and ensuring appropriate change was given
Sales Representative/Supervisor
Grand Solutions
Warren, OH
09.2016 - 11.2019
- Coordinated the daily activities of sales representatives as a supervisor
- Engaged in promoting and selling a product by phone Provided energy efficiency advice to customers Competitive analyses provided value added energy products, services, and recommendations
- Recruited, hired, and trained new sales representatives
- Generated sales of fuel or electric in the assigned territory through a variety of methods including target marketing
- Followed up on customer complaints and recommended solutions in a timely manner
Education
CCMA & Certified Phlebotomy - Medical Assistant & Phlebotomy
Trumbull Career And Technical Center Adult Training Center
Warren, OH04.2022
High School Diploma -
Lakeview High School
Cortland, OH06.2002
Skills
- Certified Clinical Medical Assistant (CCMA) (Eff 4/2023 - exp 4/2025)
- Certification #K6J8E****
- Medical Assistant course included: Medical terminology, pharmacology, Phlebotomy, basic surgical assisting, patient care, clinical course, office administration, understanding human behavior, billing and coding (ICD-10), and ethic's
- Additional skills, learned included taking and recording vital signs, CPR, EKG, patient preparation, drug administration, patient record management, bookkeeping, and insurance processing
- Tools used include: thermometer, stethoscopes, spirometer, blood pressure meter, needles/syringes, PPE, suturing materials, otoscope, hemostats, pulse ox and scales
- Certified Phlebotomist Technician (CPT), American Society of Phlebotomy (ASPT) (May 2022 - Dec 2023) Certification #26022222****
- Learned the order of draw, color of tube, inversions, how full tubes should be filled, & what additives to use in tubes
- Course topics included: Anatomy&Physiology, Systems of the body, Compositions of Blood & blood cells, Laboratory Procedures & Etiquette, Patient Identification, Tourniquet Application, Vein Anchoring, Inserting the Needle & Collection of Evacuated Tubes
- Basic Life Support (BLS), #225413072469 , Exp 2/2024
- Payment collection
- Patient Scheduling
- Adaptable
- EMR / EHR
- Medical office administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Medical Assistant
Avamar Gastroenterology and Center for Endoscopy
01.2023 - Current
Intern
Trumbull Mahoning Medical Group, TMMG
03.2022 - 05.2022
Outcomes Specialist
Fairhaven Workshop
08.2021 - 12.2022
Cashier/Sales Associate
Circle K
05.2019 - 08.2021
Sales Representative/Supervisor
Grand Solutions
09.2016 - 11.2019
CCMA & Certified Phlebotomy - Medical Assistant & Phlebotomy
Trumbull Career And Technical Center Adult Training Center
High School Diploma -
Lakeview High School
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