Vanessa Cuevas
Edinburg,TX
Summary
Proven to enhance customer experiences through effective multitasking and exceptional service, I excelled at Stars Drive Inn by significantly boosting satisfaction. Skilled in safe food handling and driven by a strong work ethic, my ability to work well under pressure led to notable improvements in efficiency and repeat business.
Overview
14
14
years of professional experience
Work History
Car Hop
Stars Drive Inn
09.2021 - 05.2023
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
Cook, Server, Delivery Driver
Pizza Hutt
04.2009 - 05.2015
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
High School Diploma -
Coachella Valley High School
Thermal, CA06.2004
Skills
- Good Communication
- Drive-Thru Experience
- Flexible Schedule
- Strong Work Ethic
- Phone Etiquette
- Cleanliness
- Payment Processing
- Friendly Attitude
- Excellent customer service
- Fast and Efficient
- Willing to Learn
- Teamwork and Collaboration
- Quick Learner
- Enhancing Customer Experience
- Works Well Under Pressure
- Goal-Oriented
- Effective Multitasking
- Safe Food Handling
- Customer interaction
- Efficient under pressure
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Car Hop
Stars Drive Inn
09.2021 - 05.2023
Cook, Server, Delivery Driver
Pizza Hutt
04.2009 - 05.2015
High School Diploma -
Coachella Valley High School
Similar Profiles
April ChandlerApril Chandler
Car Hop at Stars Drive InnCar Hop at Stars Drive Inn
Miguel HernandezMiguel Hernandez
Assistant Manager at Stars Drive-InAssistant Manager at Stars Drive-In
Mabelle CalangiMabelle Calangi
Front Desk Receptionist at Stars Inn and Suites HotelFront Desk Receptionist at Stars Inn and Suites Hotel