Vanessa Curtis
Washington
Summary
Dynamic and results-driven professional with extensive experience at Wegmans, excelling in inventory management and customer service. Proven ability to enhance store performance through effective stock replenishment and team collaboration. Recognized for implementing visual merchandising strategies that significantly improved product visibility and customer engagement. Committed to fostering positive relationships and ensuring operational excellence.
Overview
10
10
years of professional experience
Work History
Overnight Stocker
Wegmans
04.2022 - Current
- Organized and restocked merchandise to maintain optimal inventory levels.
- Collaborated with team members to ensure efficient product placement and accessibility.
- Executed nightly inventory counts, ensuring accuracy in stock records.
- Monitored product expiration dates to reduce waste and enhance freshness.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Sales Associate
Macys Department Store
11.2019 - 11.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained merchandise presentation standards through effective organization and inventory management.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Utilized product knowledge to recommend items, resulting in increased customer satisfaction and loyalty.
Sales Associate
Target
09.2015 - 02.2019
- Trained new associates on customer service protocols and operational procedures to ensure consistency.
- Implemented visual merchandising strategies to attract customers and promote seasonal promotions effectively.
- Resolved customer complaints promptly, enhancing retention and fostering positive relationships with shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Disability Support Worker
Angel Loving Care
03.2016 - 03.2018
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and fostering independence.
- Assisted clients with personal care tasks, ensuring dignity and respect in all interactions.
- Developed individualized care plans in collaboration with healthcare professionals to meet client needs effectively.
- Implemented positive behavioral support techniques, improving client engagement and reducing challenging behaviors.
Education
Medical Assistance Certification -
Sanz Medical Assistance School
Silver Spring, MD04-2010
High School Diploma -
Suitland HS
Suitland, MD06-2008
Skills
- Inventory management
- Stock replenishment
- Product placement
- Point-of-sale operations
- Visual merchandising
- Cash handling
- Customer service
- Team collaboration
- Sales support
- Stock organization
- Complaint resolution
- Behavioral support techniques
Timeline
Overnight Stocker
Wegmans
04.2022 - Current
Sales Associate
Macys Department Store
11.2019 - 11.2020
Disability Support Worker
Angel Loving Care
03.2016 - 03.2018
Sales Associate
Target
09.2015 - 02.2019
Medical Assistance Certification -
Sanz Medical Assistance School
High School Diploma -
Suitland HS