VANESSA DELGADILLO

• Maintained high standards of customer service during high volume, fast – paced operations
• Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Resolved customer complaints with empathy and professionalism, ensuring repeat business.
• Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
• Assisted in training new hires, sharing best practices for exceptional customer service delivery.
• Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.

Youth Leader

• Mentored young individuals, emphasizing the importance of goal-setting and self improvement within their religion.
• Enhanced youth engagement by incorporating interactive games and team-building activities.
• Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
• Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
• Provided emotional support for struggling youths, including one-on-one mentoring sessions where appropriate.
• Managed event planning logistics, ensuring successful execution of various youth activities and outings.

• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Described product and service details to customers to provide information on benefits and advantages.
• Enhanced customer satisfaction by providing timely and accurate information on products and services.
• Streamlined call handling processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy and professionalism, ensuring repeat business.
• Assisted in training new hires, sharing best practices for exceptional customer service delivery.