Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Dennis

Douglasville,GA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

19
19
years of professional experience

Work History

Substitute Teacher

Paulding County School District
Dallas, GA
09.2017 - Current
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Handled classrooms of up to 25 students, reporting problem students to school administrator and keeping detailed behavioral records.
  • Proctored quizzes and tests
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Stood in for any teacher for 1-5 days, maintaining student progress and keeping up with lesson plans.
  • Repeatedly requested as substitute teacher for classrooms by teachers based on excellent past referrals and trusted performance.

Substitute Teacher

Douglas County School System
Douglasville, GA
08.2016 - Current
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Assisted students in ongoing projects and assignments and conducted extra research to further understanding of topics.
  • Handled classrooms of up to 25 students, reporting problem students to administrator and keeping detailed behavioral records.
  • Proctored quizzes, and tests
  • Worked with principal's office on disciplinary and safety issues.
  • Stood in for teacher for 1-5 days, maintaining student progress and keeping up with lesson plans.
  • Repeatedly requested as substitute teacher for different classrooms by teachers based on excellent past referrals and trusted performance.

Workstudy Student

West Georgia Technical College
Douglasville, GA
08.2018 - 07.2020
  • Followed all policies, regulations, dress codes and schedules.
  • Stocked merchandise each , clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Folded and arranged clothing, merchandise in attractive displays to drive sales.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.

Crew Member

Subway
Douglasville, GA
06.2017 - 08.2019
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Educated customers on promotions to enhance sales.

Crew Member

The Krystal Company
Douglasville, GA
06.2013 - 01.2017
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with managers to solve problems and handle customer concerns.

Food Assistant Sub

Douglas County School System
Douglasville, GA
08.2014 - 08.2016
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Assisted cashiers with processing customer payments and documenting orders.

Crew Member

Popeyes Louisiana Kitchen
Douglasville, GA
11.2012 - 08.2014
  • Taught new team members correct procedures for all areas of operations.
  • Handled over worth of daily credit card and cash payments.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.

Crew Member

Chick-Fil-A Inc.
Douglasville, GA
06.2012 - 08.2012
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Used cash registers and POS systems to request and record customer orders and compute bills.

Childcare Provider

Sunbrook Academy
Douglasville, GA
04.2011 - 05.2012
  • Maintained daily records of children's individual activities, behaviors, meals and naps.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Worked with supervisors to facilitate snacks, arts and crafts and naptime.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Read and told stories to promote and support overall language development.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Dressed children and changed diapers.
  • Offered top-notch care to 2-10+ children at once, ranging in age from 0 to 11.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Reported parent complaints and comments to managers.

Crew Member

McDonald's
Douglasville, GA
01.2007 - 08.2011
  • Performed minor maintenance on and equipment to keep tools operational and detailed all repair work in reports for .
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Helped over guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Used cash registers and POS systems to request and record customer orders and compute bills.

Education

Associate of Science - Early Childhood Education

West Georgia Technical College
Douglasville, GA
09.2021

High School Diploma -

Douglas County High School
Douglasville, GA
05.2006

Skills

  • Middle School Education
  • Special Education
  • Social Studies
  • Customer assistance
  • Payment collection
  • Refunds and exchanges
  • Bagging and Packaging
  • Shelf-cleaning
  • Conflict Resolution
  • Group Instruction
  • Product upselling
  • Credit card processing
  • Cash register operations
  • POS Systems
  • Cash Drawer Management

Timeline

Workstudy Student

West Georgia Technical College
08.2018 - 07.2020

Substitute Teacher

Paulding County School District
09.2017 - Current

Crew Member

Subway
06.2017 - 08.2019

Substitute Teacher

Douglas County School System
08.2016 - Current

Food Assistant Sub

Douglas County School System
08.2014 - 08.2016

Crew Member

The Krystal Company
06.2013 - 01.2017

Crew Member

Popeyes Louisiana Kitchen
11.2012 - 08.2014

Crew Member

Chick-Fil-A Inc.
06.2012 - 08.2012

Childcare Provider

Sunbrook Academy
04.2011 - 05.2012

Crew Member

McDonald's
01.2007 - 08.2011

Associate of Science - Early Childhood Education

West Georgia Technical College

High School Diploma -

Douglas County High School

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