Vanessa Dominique Rivera
My Kids Dentist and Orthodontics
Oak Grove,MO
1
Language
14
years of professional experience
Hard working, bi-lingual, determined individual dedicated to providing the highest quality of support to all customers with little supervision. Excels in fast paced and demanding work conditions. Skilled in multi-tasking and maintaining organization. Easily able to adjust to changing conditions and procedures. Willing to relocate: Anywhere
Work History
Dental Assistant
3 Years 7 Months- Assisted in patient preparation and comfort for dental procedures
- Managed appointment scheduling and patient records using electronic health systems
- Educated patients on oral hygiene and post-treatment care to enhance compliance
- Collaborated with dentists to streamline workflow and improve patient experience
- Monitored inventory levels of dental supplies, reducing waste and ensuring availability
- Implemented infection control protocols to ensure a safe environment for patients
- Developed patient follow-up procedures to improve satisfaction and retention
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Warehouse Associate
10 Months- Receiving: Unload incoming trucks, inspect goods for damage, and check packing slips against actual items.
- Inventory Control: Scan, label, and store products in designated locations using management software and handheld devices.
- Equipment Operation: Safely drive and use warehouse tools like pallet jacks, hand trucks, and forklifts.
- Order Fulfillment: Pick items from shelves for customer orders, pack them securely, and prepare shipping labels.
Dispatcher/Manager
9 Months- Coordinating staff availability with number of allotted routes
- Contacting employees to cover open shifts
- Assigning Vans to drivers based on route load
- Assist employees in loading their Vans to speed loading process and organization
- Troubleshooting issues with deliveries and contacting vendor with escalated issues
- Communicating with operations manager with any concerns employees may have
Deputy Sheriff
6 Months- Supervise inmates within the housing unit assigned
- Escort inmates to their assigned cells, medical appointments, attorney visits, and any other program
- Maintain a detailed log of events that occurred through out shift
- Perform physical headcount at odd intervals to ensure inmates are present and safe
- Monitor and control inmates behavior by enforcing rules and regulations that follow detention center directives and policies
- Respond quickly and effectively to any emergencies or concerns
Night fleet manager
5 Months- Analyze dispatch information to ensure ability of driver to meet service standards.
- Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
- Proactively monitor on-time pickup/delivery performance and freight security using prescribed guidelines/procedures
- Effectively communicate Company policy and service expectations to drivers.
- Answer multi-line phone in timely manner to maintain communication standards with drivers.
- Process QUALCOMM messages in timely manner.
- Practice punctuality and efficiency when completing all assigned tasks.
- Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
Detailer
1 Year 1 Month- Clean interior of trucks by hand using cleaning chemicals and towels
- Identifying trucks and driving them into detail bay
- Tagging any materials left by driver to insure driver can pick up items at a later time
- Removing any exterior personal decals using grinder and keeping with osha standards by wearing proper PPE
- Maintaining bay area clean and safe for people to walk around
Dental Assistant
3 Years 8 Months- Maintaining inventory of office dental supplies
- Input of patient data into electronic medical record applications
- Providing professional dental care while conforming to HIPAA standards
Dental Assistant
2 Years 5 Months- Presented parents and/or guardians of patients with treatment plans and translating the language on consent of care documents
- Assisted in training new staff on best practices and techniques required within the fast paced environment
- Scheduled patient appointments over the phone and answered any concerns pertaining to their future visit
- Provided translation services to Spanish speaking patients
Dental Assistant
6 Months- Performed marketing for the newly created office to increase patient volume
- Participated in multiple professional development seminars
- Cultivated professional and courteous relationships with patients to promote open communication in order for patients to receive the highest quality of care
Education
Associate of Applied Science
Certificate
Skills
Achieved high levels of HIPAA compliance
contributing to enhanced patient trust in dental services.
Elevated patient experience through proactive dental assistance and support.
Streamlined communication processes via effective translation services to better serve patients.
Equipment Operation: Safely operate stand-up or double-deep reach trucks to load
unload
and transport materials to designated racks or staging areas.
Inventory Control: Scan products using Radio Frequency (RF) scanners
verify quantities
and assist with cycle counts and inventory accuracy.
Languages
Spanish - Fluent
Military service
- E4 | USAR | US
- January 2008 to October 2015
Timeline
Dental Assistant
My Kids Dentist and Orthodontics
03.2023 - CurrentRead More
Warehouse Associate
Cencora
05.2022 - 03.2023Read More
Dispatcher/Manager
BKSR Logistics LLC
07.2021 - 04.2022Read More
Deputy Sheriff
Johnson County Deputy Sheriff's Office
01.2021 - 07.2021Read More
Night fleet manager
Prime Incorporated
07.2020 - 12.2020Read More
Detailer
Prime Incorporated
07.2019 - 08.2020Read More
Dental Assistant
My Kid's Dentist
10.2015 - 06.2019Read More
Dental Assistant
Jordan Valley Community Health Center
05.2013 - 10.2015Read More
Dental Assistant
Cooks Crossing Dental Care
10.2012 - 04.2013Read More
Colorado Technical University
Associate of Applied Science
Read More