Vanessa Flint
Dallas,TX
Summary
Detail-oriented individual with strong problem-solving skills, a willingness to learn, and exceptional communication abilities. Also, an ability to handle multiple tasks effectively and efficiently in a fast-paced environment. While taking a proactive approach to identifying and addressing issues, which focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Professional Driver
Echo-AFC Transportation
Grand Prairie, TX
03.2024 - 03.2025
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company.
- Safely navigated traffic, while accessing road conditions to ensure timely arrivals with minimal delays for passengers. While offering a safe, comfortable, and smooth experience.
- Handled emergency situations calmly and effectively, prioritizing passenger safety.
- Collaborated with dispatchers to confirm pick-up locations, drop-off points, and arrival times set by clients.
- Reduced vehicle downtime by performing pre-trip and post-trip maintenance inspections checks to identify issues early on, and resolve them proactively. Also assesses vehicle for damage before and after each trip.
- Assisted new drivers on company policies, procedures, and best practices for safe driving techniques.
- Follow DOT regulations and procedures as they relate to accurate trip logs and all relevant traffic laws and safety.
- Established positive relationships with clients, fostering repeat business opportunities for the company.
Motor Coach Operator
Roadrunner Charters
Hurst, TX
03.2023 - 02.2024
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
- Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Ensured smooth operations, conducting thorough pre- and post-trip inspections on vehicle's to address maintenance issues for a prompted resolution.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all passengers.
- Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management
- Acted calmly and professionally while handling an emergency situation.
- Received excellent customer reviews for friendly, punctual transport services.
Professional Driver
Greyhound Line Inc
Dallas, TX
09.2018 - 03.2023
- Improved customer satisfaction by providing timely and efficient transportation services.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Assisted in training new drivers on company policies, procedures, and best practices for safe driving techniques.
- Supported operational efficiency by submitting accurate trip logs.
- Mitigated conflicts or disputes among passengers diplomatically maintaining a peaceful environment during transit.
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
- Delivered exceptional service by promptly addressing passenger concerns and requests.
- Followed all relevant traffic laws and safety regulations.
Education
Science Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL08.2013
Bachelor Of Professional Accountancy - Accounting And Finance
Texas A&M University
Commerce, TX05.2001
Skills
- Active listening
- Confidentiality
- Teamwork and collaboration
- Multitasking Abilities
- Organizational skills
- Conflict resolution
- Time management
- Attention to detail
Timeline
Professional Driver
Echo-AFC Transportation
03.2024 - 03.2025
Motor Coach Operator
Roadrunner Charters
03.2023 - 02.2024
Professional Driver
Greyhound Line Inc
09.2018 - 03.2023
Science Degree - Medical Billing And Coding
Ultimate Medical Academy
Bachelor Of Professional Accountancy - Accounting And Finance
Texas A&M University