Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Garcia

Berwyn,IL

Summary

Proven leader in childcare and business management, adept at fostering nurturing environments and enhancing operational efficiencies. At Vanessa's Services, I excelled in creating supportive relationships and streamlining processes, demonstrating reliability and complex problem-solving. Achieved significant improvements in customer satisfaction and child well-being, leveraging patience and strategic planning skills.


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work from home will be most ideal.

Overview

16
16
years of professional experience

Work History

Vanessa's Nanny Services

Meghan & Kellie 10/21-09/23 . Christina (Current)
Chicago , IL
2021.10 - 2023.09

.

  • Prepared meals and snacks for children based on dietary guidelines. Assist with household duties.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Intern/Travel Agent Marketing Assistant

Self Employed Services
2020.01 - 2022.04
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Supported with creating project marketing materials to promote services.
  • Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.

Nanny/Personal Assistant

Jon Kruesi
2019.02 - 2020.08
  • Reunited in 2021-2022 as a personal assistant and part time nanny.
  • Assisted with light housekeeping duties as well as running errands.
  • Meal prep and plan & cook
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Transported children to and from school, medical appointments and extra-curricular activities.

Co Owner/Product Manager/Food Industry/shipping

Self Employed Services
2008.01 - 2018.09
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
  • Improved operational efficiencies to reduce costs and improve productivity.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Took orders from customers. Packed/ Printed out Labels/ and shipped out product in small or bulk packaging.

Insurance Agent

PHP Agency Inc.
Oakbrook Terrace , IL
2018.11 - 2020.11
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Recruit and develop new agents
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Collect clients medical history
  • Educate clients on products and policies

Education

GED -

Morton West
Berwyn, IL

Associate of Arts - Massage Thera[py

Northwestern Business College
Bridgeview, IL
2006

Skills

  • Infant care experience
  • Cheerful and energetic
  • Effective team leader
  • Complex Problem-Solving
  • Invoice Processing
  • Maintaining Confidentiality
  • Grammar Understanding
  • Inbound Phone Call Management
  • Customer Support
  • Data Gathering
  • Training and Development

Languages

Spanish
Limited Working
English
Advanced (C1)

Timeline

Vanessa's Nanny Services

Meghan & Kellie 10/21-09/23 . Christina (Current)
2021.10 - 2023.09

Intern/Travel Agent Marketing Assistant

Self Employed Services
2020.01 - 2022.04

Nanny/Personal Assistant

Jon Kruesi
2019.02 - 2020.08

Insurance Agent

PHP Agency Inc.
2018.11 - 2020.11

Co Owner/Product Manager/Food Industry/shipping

Self Employed Services
2008.01 - 2018.09

GED -

Morton West

Associate of Arts - Massage Thera[py

Northwestern Business College
Vanessa Garcia