Andres Garcia
San Antonio
Summary
Talented Grocery Manager touting 10+ years of expertise and detail-oriented, with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations. Knowledgeable resource committed to assisting customers and alleviating conflicts through effective communication and active listening. Promoting exemplary skills in developing positive workplace environments and boosting employee morale.
Overview
12
12
years of professional experience
Work History
Grocery Manager
HEB
01.2020 - Current
- Taught PDS class to help develop partners to show them the opportunities the company has and help partners make a choice for their next step
- Developed and coached partners by fostering their growth through trainings on the process of CDS and SORM
- Produced and delivered performance reviews for merit increases and promotions
- Managed daily business operations and financials by managing payroll, sales, gross, shrink, total department contribution
- Managed Payroll Expenses by Coordinating Schedules; Managed Expenses by Ordering Inventory
- Worked Closely with Corporate for Item Selection, Curbside to Ensure Efficiency, Other Departments for Cross Merchandising
- Ensured Store is presentable to company's standards every day to ensure customer has a great shopping experience
- Followed processes in place by company on a day-to-day basis MSR, MSI, PAW, IMI daily walks
- Took yearly inventory for total department and ensured product was ready to count easily for inventory accuracy.
Stock Controller
HEB
01.2017 - 01.2020
- Log all employee's work and progress for Manager's Review
- Reviewed the schedule and made decisions for the night
- Coach and advise partners on processes in place
- Train new partners to the expectation of the company
- Manage all inventories for the department
- Organize all backstock of product and check perpetual
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Requisition merchandise from suppliers based on available space, merchandise on hand, customer demand, or advertised specials.
Dairy/Grocery Specialist
HEB
01.2015 - 01.2017
- Answer customers' questions about merchandise
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Design and set up advertising sign and display of merchandise on shelves, counters, or tables
- Clean display cases, shelves, and aisles
- Plan commercial displays to entice and appeal to customers
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
- Use computers to produce signage
- Plan commercial displays to entice and appeal to customers
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
GM Specialist
HEB
01.2013 - 01.2015
- Change products according to the seasons
- Organize all back stock carts and wareroom
- Work truck inventory to shelves and according isles
- MSR and MSI
- Order and Display changes for advertisements
- Assisted and directed customers to products needed
- Blocking shelves for closing.
Education
Some College For Associates of Arts -
Palo Alto College
Completed -
H-E-B School of Retail Management
01.2020
Skills
- Strategic
- Communicator
- Team Development
- Building Relationships
- Time Management
- Customer Service Management
- Coordination of inventory
- Verbal and written communication
Timeline
Grocery Manager
HEB
01.2020 - Current
Stock Controller
HEB
01.2017 - 01.2020
Dairy/Grocery Specialist
HEB
01.2015 - 01.2017
GM Specialist
HEB
01.2013 - 01.2015
Some College For Associates of Arts -
Palo Alto College
Completed -
H-E-B School of Retail Management