Vanessa Garcia
Optum Medical Care
Highland,NY
1
Certification
14
years of professional experience
Qualified Certified Medical Assistant with a background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, improving patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Work History
Certified Medical Assistant
6 Years 7 Months- Clinical medical assistant for the Medical Offices of Optum Medical Care
- Taking patient vital signs, initial patient review, collecting lab samples, and changing dressings.
- Sterilized medical instruments using proper techniques to ensure safety standards were met.
- Prepared procedure rooms by organizing necessary equipment and supplies for upcoming treatments.
- Coordinated scheduling of procedure follow-up appointments to monitor patient recovery.
- Performed preop and postop follow-up calls to ensure patient understanding and compliance.
COMHAB WORKER/ DSP
5 Years 9 Months- Coordinated in-home support as mental health specialist/DSP to enhance client well-being.
- Advocated for clients' rights and needs.
- Assisted adults with daily tasks to promote independence and improve quality of life.
- Guided clients in setting and reaching personal goals.
RECEPTIONIST
1 Year 6 Months- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Resolved customer complaints, enhancing overall satisfaction and fostering positive relationships.
- Hear and resolve complaints from customers or the public.
- Filed and maintained records systematically to ensure easy retrieval.
- Provided accurate information about establishment, facilitating visitor navigation and improving experience.
- Managed collection, sorting, and distribution of mail and messages, ensuring timely communication.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Receive payment and record receipts for services.
- Analyze data to determine answers to questions from customers or members of the public.
- Kept an updated record of staff members' locations and availability for effective communication.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Schedule space or equipment for special programs and prepare lists of participants.
- Performed daily maintenance tasks, including caring for plants and organizing magazines to enhance lobby appearance.
Education
High School Diploma
Skills
Surgical center experience
Clinical training
EMR/EHR
Patient data management
Medical documentation
Medical procedure assistance
Patient rooming
Medical procedure assistance
Vital signs
Phone patient interaction
Managing patient records
Excellent patient interaction
Patient scheduling
Certification
Certified Medical Assistant, CCMA Certification, First Aid Certification, BLS Certification, CPR Certification, driver's license
Timeline
Certified Medical Assistant
Optum Medical Care
02.2020 - CurrentRead More
COMHAB WORKER/ DSP
Crystal Run Village Inc
02.2014 - 11.2019Read More
RECEPTIONIST
Fallsburg family dentistry
08.2012 - 02.2014Read More
Fallsburg JR/SR HIGH SCHOOL
High School Diploma
Read More