Vanessa Gomez
Englewood,CO
Summary
Compassionate and detail-oriented professional with extensive experience in caregiving and medical billing. At Aim High Chiropractic, I enhanced claims processing efficiency and mentored staff, while at Lakewood Family Medicine, I optimized patient flow and trained teams. Skilled in personal care and safety awareness, I prioritize resident satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Caretaker
Self-employeed
04.2020 - 09.2025
- Managed daily care routines, ensuring well-being and comfort of clients.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
- Developed and implemented personalized care plans based on individual needs.
- Coordinated medication administration and monitored health conditions effectively.
- Provided companionship and emotional support to enhance quality of life.
Medical Biller and Coder
Aim High Chiropractic
09.2019 - 03.2020
- Processed medical claims using advanced billing software, ensuring accurate coding and timely submissions.
- Reviewed patient records for completeness and accuracy, resolving discrepancies to facilitate proper billing.
- Implemented workflow improvements that enhanced efficiency in claims processing and reduced errors.
- Mentored junior staff on coding guidelines and best practices, fostering a collaborative learning environment.
Front Office Manager
Lakewood Family Medicine LLC
11.2018 - 07.2019
- Supervised front office operations to enhance patient flow and service quality.
- Developed scheduling protocols to optimize staff allocation and reduce patient wait times.
- Implemented electronic health record systems, improving data accuracy and accessibility for clinical staff.
- Trained and mentored front office team members on customer service best practices and operational procedures.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Education
Associate - Insurance Coding Specialist
Concorde Career College
Denver, CO06-2001
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
Timeline
Caretaker
Self-employeed
04.2020 - 09.2025
Medical Biller and Coder
Aim High Chiropractic
09.2019 - 03.2020
Front Office Manager
Lakewood Family Medicine LLC
11.2018 - 07.2019
Associate - Insurance Coding Specialist
Concorde Career College