Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Gonzalez

Ellijay,GA

Summary

Dynamic and dedicated professional with experience at Georgia Mountains Health, excelling in patient triage and medical record management. Bilingual in English and Spanish, I leverage strong customer service and problem-solving skills to enhance patient experiences. Proven ability to maintain organized environments while ensuring high-quality care and collaboration within healthcare teams.

Overview

5
5
years of professional experience

Work History

Georgia Mountains Health

Medical Assitant
04.2025 - Current
  • Triage patients and collect medication information, medical records information.
  • Maintain patient record and performing basic lab tests.

Georgia Mountains Health

Receptionist
01.2024 - 04.2025
  • Answering incoming calls and concerns regarding patient appointments.
  • Collected copays from patients and maintained organized files.

Mainstreet Family Care

Receptionist/medical Assistant
10.2022 - 03.2025
  • Answer incoming calls and questions from patients regarding appointments, cancellations, and payments.
  • Took and recorded vitals signs, including oxygen, and blood pressure.
  • Maintained and cleaned exam rooms and all medical equipment.

Walmart East Ellijay

Manager
03.2022 - 10.2022
  • Train employees in additional job positions and maintain coverage.
  • Restock new inventory and direct associates to their daily tasks.
  • Dealt with customers and their concerns and complaints in a well oriented service manner.

Walmart

Cashier Customer Service
06.2020 - 03.2022
  • Collected payments and provided accurate and correct change.
  • Assisted customers with their returns and concerns of their purchase.
  • Taking ownership and responsibility in decision making situations with customers.

Education

High School Diploma -

North Georgia Christian Academy
Ellijay, GA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Bilingual in English and Spanish
  • Triaging
  • Medical terminology

Timeline

Georgia Mountains Health

Medical Assitant
04.2025 - Current

Georgia Mountains Health

Receptionist
01.2024 - 04.2025

Mainstreet Family Care

Receptionist/medical Assistant
10.2022 - 03.2025

Walmart East Ellijay

Manager
03.2022 - 10.2022

Walmart

Cashier Customer Service
06.2020 - 03.2022

High School Diploma -

North Georgia Christian Academy

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