Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Treasure Martin

Conyers,GA

Summary

Motivated professional brings strong leadership and very dependable. Proven skills in building strong leadership and teams to achieve challenging objectives. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Georgia Tech Fangineer

Georgia Tech
Atlanta, GA
08.2023 - Current
  • Ensured that all guests received prompt attention by responding promptly to requests for assistance or services from guests in the suite area.
  • Checked tickets at entry points into suites to verify authenticity and seating assignments.
  • Inspected suite areas before each event to ensure cleanliness, organization, and adequate supplies.
  • Maintained a high level of knowledge regarding menu offerings so as to be able to answer any guest questions.
  • Followed established procedures for handling complaints or special requests from guests in a timely manner.

Team Member

The Yard Milkshake Bar
Atlanta, GA
02.2023 - 01.2024
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Operated cash register to collect payments from customers.
  • Greeted customers and provided menu information.
  • Cleaned tables, chairs and dining areas after customer use.
  • Verified accuracy of order before serving it to customers.
  • Participated in team meetings to discuss best practices for providing quality service.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Daycare Teacher

Tender Years Learning Center
Conyers, GA
05.2023 - 08.2023
  • Utilized positive reinforcement techniques to promote desired behavior in children.
  • Developed lesson plans and activities to engage children in learning.
  • Created a positive, nurturing environment for young students.
  • Organized parent-teacher conferences to discuss student progress.
  • Ensured safety of all children by monitoring playground equipment use.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.

Head Hostess

True Food Kitchen
Atlanta, GA
09.2022 - 12.2022
  • Greeted guests upon arrival and escorted them to their tables.
  • Maintained accurate records of reservations and wait times.
  • Developed creative strategies to increase customer loyalty through rewards programs.
  • Ensured that the dining room was always clean, organized, and presentable.
  • Performed administrative tasks such as taking phone calls, managing emails, and scheduling shifts.
  • Assisted with seating arrangements for large groups and special occasions.

Warehouse Worker

Ranstad Staffing
Conyers, GA
05.2022 - 09.2022
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Received and tracked incoming inventory shipments.
  • Investigated any reported problems regarding shipping errors or damages.
  • Followed established guidelines for picking orders accurately.
  • Transported goods to designated areas within the warehouse facility.

Certified Trainer

Chick-fil-A
Conyers, GA
08.2020 - 03.2022
  • Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
  • Conducted assessments to identify areas of improvement in the organization's training program.
  • Provided one-on-one coaching sessions to help individuals improve their skills.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Resolved customer issues promptly in a professional manner.
  • Greeted customers upon entering the store with friendly demeanor.
  • Provided customer service support to ensure satisfaction.

Education

Bachelor of Arts - Criminal Justice

Clark Atlanta University
Atlanta, GA
05-2026

High School Diploma -

Heritage High School
Conyers, GA
05-2021

Skills

  • Customer Service
  • Excellent customer service skills
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking
  • Data Management
  • Friendly, Positive Attitude
  • Communication
  • Social Perceptiveness
  • Relationship Building
  • Dependable and Responsible
  • Planning
  • Calm Under Pressure
  • Conflict Resolution
  • Interpersonal Communication
  • Customer Relations

Affiliations

  • I have a minor in mass media.
  • I was in the performing arts program for acting in high school.
  • I've partcipated in many talent shows, theater shows, and even dance.

Accomplishments

  • Honor Roll in High School. 3.5 GPA
  • Honors Society at Clark Atlanta from 2022-2024

Timeline

Georgia Tech Fangineer

Georgia Tech
08.2023 - Current

Daycare Teacher

Tender Years Learning Center
05.2023 - 08.2023

Team Member

The Yard Milkshake Bar
02.2023 - 01.2024

Head Hostess

True Food Kitchen
09.2022 - 12.2022

Warehouse Worker

Ranstad Staffing
05.2022 - 09.2022

Certified Trainer

Chick-fil-A
08.2020 - 03.2022

Bachelor of Arts - Criminal Justice

Clark Atlanta University

High School Diploma -

Heritage High School

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Treasure Martin