Vanessa Gonzalez
Palmdale
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
10
10
years of professional experience
Work History
Public Security Officer (PSO)
The City of Palmdale
08.2021 - 12.2024
- Promoted public safety at various City facilities by educating patrons of department policies.
- Prepared appropriate logs and reports pertaining to an incident.
- Conducted vehicle and foot patrols to perform visual surveillance around City facilities with and without a partner.
- Took calls and dispatched the appropriate PSO to a site.
- Maintained high visibility to deter disorderly and disruptive behavior.
- Collaborated with maintenance personnel to enhance patron satisfaction by reporting safety hazards.
- Monitored premises to ensure safety and security of facilities and personnel.
- Conducted routine inspections of buildings and grounds to identify potential hazards.
Metal Detector Officer (MDO)
Six Flags Magic Mountain
06.2019 - 03.2020
- Collaborated with team members to enhance guest satisfaction by reporting safety issues and disruptive behavior.
- Mediated disputes between the company and guests who brought up complaints.
- Monitored and reported guest behavior in designated areas.
- Identified security concerns with the use of metal detectors and metal detector wands.
- Wrote incident reports.
- Reported security concerns to supervisor over radio system.
Food Portioner
The Cheesecake Factory
01.2018 - 06.2018
- Monitored, detected, and corrected potential safety hazards.
- Complied with restaurant OSHA standards.
- Portioned and weighed food for food prep.
Stock Merchandise Associate
Burlington
04.2017 - 07.2017
- Stocked, organized, and presented new merchandise on the sales floor.
- Collaborated with fellow associates to complete tasks in a timely manner.
- Processed, ticketed, stored, and moved merchandise within the store.
Games Attendant
Six Flags Magic Mountain
02.2015 - 03.2017
- Maintained a specialized approach to responsibilities such as start time, uniform, and absenteeism.
- Complied with park safety guidelines and procedures.
- Resolved service issues when brought to the attention by park guests.
- Calculated correct monetary transactions.
Education
BS Degree - Criminal Justice
CSU Dominguez Hills
Carson, CA05.2020
Associate in Science - undefined
Antelope Valley College
Lancaster, CA06.2017
Timeline
Public Security Officer (PSO)
The City of Palmdale
08.2021 - 12.2024
Metal Detector Officer (MDO)
Six Flags Magic Mountain
06.2019 - 03.2020
Food Portioner
The Cheesecake Factory
01.2018 - 06.2018
Stock Merchandise Associate
Burlington
04.2017 - 07.2017
Games Attendant
Six Flags Magic Mountain
02.2015 - 03.2017
Associate in Science - undefined
Antelope Valley College
BS Degree - Criminal Justice
CSU Dominguez Hills