Vanessa Guerra
Staten Island,NY
Summary
Integrity-driven Registered Nurse with a background in customer service and leadership. Leverages a data-driven approach to enhance evidence-based practice, effective communication, and thorough clinical assessment. Committed to delivering culturally competent, patient-centered care that elevates patient satisfaction and outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Psychiatric
Staten Island University Hospital
South Campus
10.2025 - 12.2025
- Utilized therapeutic communication and active listening to engage psychiatric patients during group and individual interactions, supporting emotional expression and participation in therapeutic activities.
- Documented changes in mood, affect, and behavior while collaborating with nurses and the interdisciplinary team to support individualized psychiatric care plans.
- Observed patient behavior during therapy sessions to ensure safety and support treatment plans.
Medical-Surgical
Staten Island University Hospital
North Campus
09.2024 - 12.2025
- Assisted with complex medical-surgical care under RN supervision, including medication administration (IV, PO, and enteral), tracheostomy care and suctioning, PEG tube feedings with placement verification, and implementation of individualized nursing care plans.
- Performed comprehensive head-to-toe assessments and monitored vital signs, evaluating respiratory, cardiovascular, neurological status, and pain
- Documented findings and reported changes in patient condition to the RN.
Maternity & Medical-Surgical
Richmond University Medical Center
06.2025 - 08.2025
- Collaborated with nurses and interdisciplinary healthcare team to develop and implement individualized patient care plans, improving patient outcomes.
- Educated and supported mothers and families during postpartum recovery, enhancing emotional well-being and strengthening family dynamics.
Pediatric
Head Start Program
Todt Hill
01.2025 - 04.2025
- Conducted developmental assessments of toddlers ages 1-3, identifying motor, language, cognitive, and social milestones to support early intervention strategies for developmental delays.
Long-Term Care
Clove Lakes Health Care & Rehabilitation Centers
10.2024 - 12.2024
- Conducted comprehensive physical, psychosocial, and environmental assessments for geriatric clients, informing individualized care plans.
- Monitored vital signs and blood glucose levels to evaluate insulin needs and identify changes in patient conditions.
- Administered medications, including insulin and cardiovascular drugs, ensuring adherence to RN supervision protocols.
Education
Bachelor of Science in Nursing -
SUNY Empire State College
Saratoga Springs, NY01-2027
Associate Degree in Nursing - Nursing
St. Paul's School of Nursing
Staten Island, NY12-2025
Skills
- Patient Education
- Critical Thinking
- Therapeutic Communication
- Team Collaboration
- Time management
- Medication Administration
Certification
- Registered Nurse (RN), New York, Active
- BLS (Basic Life Support), American Heart Association
Professional Experience
Customer Care/ Sales Manager
Mattress Firm
06/2016 -05/2025
- Conducted individualized client assessments of sleep patterns, comfort needs, and lifestyle factors, recommending customized sleep systems to improve overall rest and wellness.
- Utilized strong communication and customer service skills to build trust with clients, address concerns, and deliver solutions that improved client satisfaction.
- Applied critical thinking and problem-solving to identify client needs and match appropriate products, ensuring positive outcomes and repeat business.
- Led daily operations and delegated tasks to team members, maintaining an organized workflow while prioritizing high-quality client service.
Languages
- English
- Haitian Creole
Timeline
Psychiatric
Staten Island University Hospital
10.2025 - 12.2025
Maternity & Medical-Surgical
Richmond University Medical Center
06.2025 - 08.2025
Pediatric
Head Start Program
01.2025 - 04.2025
Long-Term Care
Clove Lakes Health Care & Rehabilitation Centers
10.2024 - 12.2024
Medical-Surgical
Staten Island University Hospital
09.2024 - 12.2025
Bachelor of Science in Nursing -
SUNY Empire State College
Associate Degree in Nursing - Nursing
St. Paul's School of Nursing