Vanessa Gutierrez
Albuquerque,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Orthopedic Technician/Instructor/Medical Assistant
Sandoval Regional Medical Center
Rio Rancho, NM
08.2014 - Current
- Performed rounds for inpatients and verified completion of proper traction alignment, correct brace fitting and routine dressing changes.
- Set-up surgical tables, instruments and supplies required for specific operations and assisted in preparation and draping of patient and operative area.
- Handled surgical table equipment, positioned patients and applied plaster casts and dressings.
- Applied wide range of casting and traction techniques in accordance with established practices and physician instructions.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Inspected equipment for wear, specifications adherence and issues.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- suture and staple removal
- suture and staple removal training for staff
- Train a class for splinting and bracing for all of our staff in the operating room , emergency department, and all new hires
- set up meetings for our doctors with vendors
- OR scheduling
- creating spreadsheets
- creating power point slides
- wound care
- EKGS
- wound vacs
- Pico dressings
- Reductions
- casting
- splinting
- Inventory on supplies
- ordered all supplies
- Bladder scans
- Preping for Pap smears
Orthopedic Technician/Lead Medical Assistant
Lovelace Medical Center
Albuquerque, NM
05.2020 - 01.2023
- Helped get the ortho clinics started at lovelace
- splinting
- bracing
- casting
- wound care
- suture removal
- staple removal
- Inventory of supplies
- Bladder scans
- Preping for Pap smears
- patient care communication
- ordered supplies
- assisted in procedures
- Assisted with customer requests and answered questions to improve satisfaction.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Orthopedic Tech/Medical Assistant
ABQHP
Albuquerque, NM
02.2013 - 06.2016
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Cleaned and maintained medical equipment following procedures and standards.
- Organized charts, documents and supplies to maintain team productivity.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- drew up medications
- prior auths
- Ordered MRI's and Xrays
- prep for procedures
- cast
- splinting
- EKGS
- bracing
- Medication Inventory
- roomed patients
- vitals
- scheduled appointments
- discharged patients
- front and back
- phlebotomy
Certified Medical Assistant
Northridge care center
Albuquerque, Nm
06.2011 - 01.2016
- Assisted with patient intake and maintained accurate medical records.
- Administered medications and provided patient education on treatment plans.
- Coordinated appointments and managed scheduling for medical staff.
- Maintained cleanliness and organization in examination rooms and medical supplies.
- Communicated effectively with patients regarding their health inquiries and needs.
- Utilized electronic health record systems to update patient information efficiently.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
Education
Associate of Science - Medical Assisting
Brookline College
Albuquerque01.2011
Skills
- Orthopedic Device Knowledge
- Wound Cleaning and Care
- Suture Removal
- Treatment Plan Creation
- Brace Application
- Customer Education
- Safety Management
- Measuring and Fitting Skills
- Team Building
- Problem Resolution
- Reliable & Trustworthy
- PPE Use
- Training & Development
- Planning & Organizing
- Computer Skills
- People Skills
- Good Work Ethic
- First Aid/CPR
- Microsoft Office
- Critical Thinking
- Friendly, Positive Attitude
- Active Listening
- Relationship Building
- phlebotomy
- suture removal
- staple removal
- casting
- bracing
- splinting
- teaching
- power point
- spreadsheets
- EKG
- wound vacs
- wound care
- assisting in the OR
Accomplishments
- I have received a MVP reward for team work
- I have received a MVP award for my splinting and bracing class i train
Certification
- Certified medical assistant
- working on certification for Orthopedic tech
Education and Training
other
Timeline
Orthopedic Technician/Lead Medical Assistant
Lovelace Medical Center
05.2020 - 01.2023
Orthopedic Technician/Instructor/Medical Assistant
Sandoval Regional Medical Center
08.2014 - Current
Orthopedic Tech/Medical Assistant
ABQHP
02.2013 - 06.2016
Certified Medical Assistant
Northridge care center
06.2011 - 01.2016
Associate of Science - Medical Assisting
Brookline College