VANESSA HERNANDEZ
San Antonio
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Phlebotomist/Front Desk Receptionist
Anylabtestnow
San Antonio
03.2024 - Current
- Verified patient information prior to specimen collection.
Labor
Coastal Builders and Remediation
San Antonio
11.2022 - 12.2023
- Performed on-site production services including water extraction cleanup and Mold Mitigation, pack-outs, and inventoried Customer Contents
- Demolition and removal of the flooring surface, such as tile, wood, carpet, or laminate
- And then, remove thinnest or mortar under the floor
- Crushing the concrete subfloor to make it stable and sturdy
- Finally, cleaning up all trash and dirt generated during the process
- After issuance of a clearance testing certificate, reconstruction can begin
- Construction services to build back the building structure commence
- This could include electrical, plumbing, drywall, finish materials, etc
Medical Assistant (Contract)
Royal Suntomed Medical Group
San Antonio
12.2018 - 02.2019
- Obtained and recorded VA patient vital signs; escorted patients to examination rooms
- Documented medical history to all their diagnoses to determine eligibility for SSI Benefits
- Preformed ankle-brachial index (ABI)
Medical Assistant
Zima Medical Group
Helotes
08.2017 - 10.2018
- Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories
- Maintained clean and organized work area with adequate supplies and reagents
- Scheduled diagnostic imagining and sleep studies
- Obtain prior authorization for diagnostic testing
Orders Processor
Abbie Healthcare Inc
San Antonio
10.2016 - 06.2017
- Maintain daily status on hospitalized patients Process request for medical records
- Distribute all orders for approval and signature
- Check in and attach returned orders
- File consents forms and signed orders in proper
Home Caregiver
A Plus Family Care
Eagle Pass
03.2012 - 05.2017
- Transported client to doctor's appointments and to complete other related errands
- Ensured clients' well-being, safety and comfort in adherence with physicians' orders
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming
Medical Assistant
NIX Health Care System
San Antonio
11.2015 - 08.2016
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in the delivery of quality healthcare
- Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories
- Maintained clean and organized work area with adequate supplies and reagents
- Scheduled diagnostic imagining and sleep studies
- Obtain prior authorization for diagnostic testing
Medical Assistant (Temp)
Wellmed Medical Group
San Antonio
08.2015 - 10.2015
- Analyze health insurance benefits as well as verify insurance eligibility
- Process requests for medical records for multiple doctors
- Updating and filing patients' medical records
- Arranging for hospital admission and laboratory services
Certified Nurse Aide
Senior Care
San Antonio
08.2014 - 03.2015
- Experience with various medical conditions including, Dementia, Alzheimer's, Diabetes, Chemical Dependency, and Psychiatric Disorders
- Ensured smooth transition of residents into new environment
- Facilitated games and other activities to engage clients
- Provided personal nursing care in pre- and post-operative situations
Medical Assistant
Visiting physicians associations
San Antonio
10.2013 - 04.2014
- Assisted doctor with home visit taking patient's vital statistics and drawing lab work requested
- Helped doctor record all patient's medication and medical history
- Scanned and attached medical records to patient's charts Scheduled appointments
Medical Assistant
TPC Family Medicine & Urgent Care
San Antonio
09.2012 - 06.2013
- Performed routine tests such as urine dip stick, vision and hearing tests
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests
- Conducted patient interviews to gather health history, vital signs and information about current medical issues
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs
Medical Assistant Extern
Lymphedema & Wound Care Institute
Beaumont
06.2012 - 07.2012
- Input data into computer system, obtained vital signs, took bandages off patients and prepared them for therapy
- Prepared patients to be pumped, cleaned, disinfected, and organized patient rooms
- Disinfected garments that were worn by patients, as well as sheets and towels
- Filed patient's paperwork in their charts and filed charts alphabetically
Manger
Optimal Wireless
Nederland
12.2010 - 02.2012
- Maintained a clean store and made sure inventory was stocked always
- Managed company store that brought in thousands of dollars daily
- Made sure that all the employees arrived to work on time and in their proper dress attire
- Answered phones to assist customers with their needs
- Delivered deposits to the bank daily
Cashier
Mr.Cartender
Eagle Pass
10.2009 - 11.2010
- Accepted cash, check, credit and debit payments in an accurate and efficient manner
- Worked with customer service to resolve issues
- Added new merchandise to checkout lane shelves and kept displayed products neat and orderly
- Bagged, boxed or wrapped goods and product purchases
Education
Diploma - Medical Assistant
Kaplan College
Beaumont01.2012
General Equivalency Diploma - GED
Center
Beaumont01.2010
Some College (No Degree) - Anatomy and General Study Classes
Lamar Institute of Technology
BeaumontSkills
- Patient verification
- Specimen collection
- DNA testing
- Vital signs monitoring
- Customer service
- Data entry
- Inventory management
- Time management
- Sample labeling
- Butterfly needle technique
- Drug Testing Procedures
- Laboratory procedures understanding
- Communication
- ICD 10 & CPT Coding
- EKG setup and monitoring
- Biohazard management
- Venipuncture
- Bilingual English and Spanish
- EMR Systems
References
- Dr. Coleen Kennedy, MD/Friend, 210-488-7308
- Nakesha Williams, Medical Assistant/Biller, 210-837-5341
- Stacy Edwards, Friend, 862-596-0025
Timeline
Phlebotomist/Front Desk Receptionist
Anylabtestnow
03.2024 - Current
Labor
Coastal Builders and Remediation
11.2022 - 12.2023
Medical Assistant (Contract)
Royal Suntomed Medical Group
12.2018 - 02.2019
Medical Assistant
Zima Medical Group
08.2017 - 10.2018
Orders Processor
Abbie Healthcare Inc
10.2016 - 06.2017
Medical Assistant
NIX Health Care System
11.2015 - 08.2016
Medical Assistant (Temp)
Wellmed Medical Group
08.2015 - 10.2015
Certified Nurse Aide
Senior Care
08.2014 - 03.2015
Medical Assistant
Visiting physicians associations
10.2013 - 04.2014
Medical Assistant
TPC Family Medicine & Urgent Care
09.2012 - 06.2013
Medical Assistant Extern
Lymphedema & Wound Care Institute
06.2012 - 07.2012
Home Caregiver
A Plus Family Care
03.2012 - 05.2017
Manger
Optimal Wireless
12.2010 - 02.2012
Cashier
Mr.Cartender
10.2009 - 11.2010
Diploma - Medical Assistant
Kaplan College
General Equivalency Diploma - GED
Center
Some College (No Degree) - Anatomy and General Study Classes
Lamar Institute of Technology
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