Vanessa Hernandez
Austin,TX
Summary
Friendly and dependable, with over 5 years of customer service experience in a fast-paced environment. Strong communication, organization, and multitasking skills with the ability to assist customers, answer phones, and manage front desk responsibilities efficiently. Bilingual in English and Spanish and seeking a front desk receptionist position where i can provide excellent service and administrative support.
Overview
7
7
years of professional experience
Work History
Cashier/ Expo/Food Runner
Torchys Tacos
05.2019 - Current
- Provide excellent customer service while assisting a high volume of guest daily
- Communicate clearly with customers and team members to ensure accurate service
- Handle payments and maintain accurate transactions
- Coordinate orders between the kitchen and service staff to maintain efficiency
- Resolve customer concerns professionally while maintaining a positive experience
- Demonstrate strong multitasking and organization during busy service periods
Education
Pre-Health Science Program
Austin Community College
Austin, TX01-2027
Skills
- Bilingual: English and Spanish
- Customer Service and Guest Relations
- Customer Assistance
- Phone Communication
- Organization and Time Management
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Problem Solving
- Front Counter Support
Timeline
Cashier/ Expo/Food Runner
Torchys Tacos
05.2019 - Current
Pre-Health Science Program
Austin Community College