Ever Reyes
Los Angeles,CA
Summary
Dynamic food service professional with a strong work ethic and proven teamwork skills, honed at Raos Hollywood. Recognized for enhancing customer satisfaction through efficient order delivery and effective communication. Bilingual in English and Spanish, I excel in fast-paced environments, ensuring high-quality service and maintaining cleanliness to elevate the dining experience.
Im a quick learner and been working in the restaurant industry for almost 20 years with the hope on one day make my dream come true by opening my own family owned restaurant.
Overview
20
20
years of professional experience
Work History
Food Runner/expo/busser
Raos Hollywood
West Hollywood, CA
05.2015 - Current
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
- Assisted in setting up dining areas, ensuring cleanliness and readiness for guests.
- Monitored inventory levels of supplies, alerting management when restocking was necessary.
- Adapted quickly to changing priorities while maintaining high service standards in fast-paced environment.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Maintained cleanliness and organization in dining area, contributing to inviting environment.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Adapted to various dining settings and themes, providing versatile service to customers.
- Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
- Enhanced dining experience for patrons by promptly delivering food orders from kitchen to tables.
- Assisted in training new food runners, improving team efficiency and service quality.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with carry-out service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Arranged tables and chairs for special occasions and events.
- Monitored dining room inventory and replenished as necessary.
- Set up and broke down dining room seating for events, optimizing space usage.
- Trained new bussers on restaurant procedures and service standards, promoting team efficiency.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Restaurant Waiter
Milk & Honey Restaurant
Culver City, CA
11.2013 - 05.2015
- Provided exceptional customer service by attentively addressing guest needs and inquiries.
- Efficiently managed multiple tables while maintaining a high level of service quality.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Assisted in training new waitstaff on restaurant procedures and service standards.
Food Expeditor
Aoc Restaurant
West Hollywood, CA
10.2012 - 05.2014
- Coordinated food orders between kitchen and front of house to ensure timely service.
- Maintained cleanliness and organization of expediting station to enhance efficiency.
- Assisted in plating dishes according to restaurant standards for presentation and accuracy.
- Communicated effectively with kitchen staff to prioritize orders during peak hours.
Food Runner
Shamshiri Grill
Westwood, CA
08.2006 - 05.2014
- Assisted servers in maintaining organized dining areas for optimal guest experience.
- Learned menu items and ingredients to provide informed recommendations to guests.
- Collaborated with kitchen staff to communicate order changes and special requests effectively.
Education
GED -
Hollywood High School
Hollywood, CASkills
Quick learner
Teamwork and collaboration
Strong work ethic
Time management
Bilingual English speaking Spanish speaking
Energized, fast and hard worker
Timeline
Food Runner/expo/busser
Raos Hollywood
05.2015 - Current
Restaurant Waiter
Milk & Honey Restaurant
11.2013 - 05.2015
Food Expeditor
Aoc Restaurant
10.2012 - 05.2014
Food Runner
Shamshiri Grill
08.2006 - 05.2014
GED -
Hollywood High School