Deshawn Richardson
Aurora ,CO
Summary
Driven professional with extensive experience in the hospitality industry, notably at Hilton, where I enhanced service efficiency and guest satisfaction. Expert in kitchen support and customer service, I significantly minimized wait times and improved team performance. Skilled in cash handling and service station maintenance, my quick learning ability and dedication to hospitality excellence stand out.
Overview
8
8
years of professional experience
Work History
Food Runner/Expo/Busser
Hilton
02.2022 - 05.2024
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers to minimize wait times.
Line Cook
Ruby Tuesday
01.2021 - 03.2023
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Crew Member
Chipotle
01.2019 - 04.2020
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Cashier
McDonald's
06.2016 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Hinkley High School
Aurora, CO06.2017
Skills
- Server Support
- Order Verification
- Service station maintenance
- Table Setting
- Kitchen Support
- Food Delivery
- Table Bussing
- Cash Handling
- Quick Learner
- Customer Service
- Bussing Tables
- Hospitality service expertise
Timeline
Food Runner/Expo/Busser
Hilton
02.2022 - 05.2024
Line Cook
Ruby Tuesday
01.2021 - 03.2023
Crew Member
Chipotle
01.2019 - 04.2020
Cashier
McDonald's
06.2016 - 05.2019
High School Diploma -
Hinkley High School