Vanessa Hernandez Arroyo

• Registered patients using electronic health record systems to ensure accurate and timely data entry.
• Collected and verified patient information, improving registration accuracy and reducing errors.
• Coordinated with clinical staff to streamline patient flow during peak hours, enhancing operational efficiency.
• Assisted patients in completing registration forms, providing guidance on required documentation and processes.
• Maintained confidentiality of patient records, adhering to HIPAA regulations and organizational policies.
• Educated patients on insurance options, facilitating informed decisions regarding their healthcare coverage.
• Trained new staff members on registration protocols and system usage to enhance team performance.
• Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
• Strengthened relationships with healthcare providers by coordinating pre-authorization requirements for various procedures.

• Managed patient intake and registration processes efficiently to support emergency room operations.
• Coordinated communication between medical staff, patients, and families to enhance service delivery.
• Maintained accurate electronic health records using hospital information systems to ensure data integrity.
• Scheduled appointments and follow-ups, optimizing workflow for medical personnel in high-pressure environments.
• Oversaw inventory management of medical supplies, ensuring availability for emergency situations at all times.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.

Epic super user course

Power point

Medtech

Electronic medical record