Vanessa Herrera
Chattanooga
Overview
7
7
years of professional experience
Work History
Costumer Returns
Amazon
Chattanooga, TN
02.2022 - 10.2023
- Unloaded, inspected, and stored damaged and returned products.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Order Picker
Amazon
Chattanooga, TN
11.2021 - 02.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
Picker Packer
Peytons - Kroger
04.2019 - 06.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Food Service Cashier
Taconooga
05.2016 - 10.2018
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
Education
Associate Degree In Nursing - Nursing
Chattanooga State Community College
Chattanooga, TNHigh School -
The Howard School
Chattanooga, TN05.2019
Skills
- Return authorization
- Complaint handling
- Workplace safety
- Shipping and receiving
- Customer service
- Computer skills
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Costumer Returns
Amazon
02.2022 - 10.2023
Order Picker
Amazon
11.2021 - 02.2022
Picker Packer
Peytons - Kroger
04.2019 - 06.2020
Food Service Cashier
Taconooga
05.2016 - 10.2018
Associate Degree In Nursing - Nursing
Chattanooga State Community College
High School -
The Howard School