Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Holloman

Jacksonville,FL

Summary

Accomplished Medical Screener at Bio Life, adept in vital signs monitoring and maintaining safety, significantly improved medical screening efficiency. Demonstrated exceptional customer service at Winn Dixie Supermarket, enhancing customer loyalty. Skilled in HIPAA compliance and adept at managing high-stress situations, showcasing a blend of technical proficiency and empathetic communication.

Overview

4
4
years of professional experience

Work History

Medical Screener

Bio Life
10.2023 - 07.2024
  • Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
  • Conducted basic screening procedures to verify compliance with donation criteria.
  • Assisted physicians in making informed diagnoses through the timely delivery of accurate screening results.
  • Opened and updated files with current donor information.
  • Recorded patients' medical history, vital statistics or information such as test results into medical records.
  • Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
  • Obtained patient vitals such as height, weight and blood pressure.

Deli Clerk

Loves Travel Stop
01.2022 - 01.2023
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Customer Service Representative

Winn Dixie Supermarket
01.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Material Handler

Ulta Beauty Inc.
01.2020 - 01.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Education

High School Diploma -

BCCC
Baltimore, MD
01-2014

Skills

  • Vital signs monitoring
  • HIPAA compliance
  • Maintaining safety
  • Collecting vital signs

Timeline

Medical Screener

Bio Life
10.2023 - 07.2024

Deli Clerk

Loves Travel Stop
01.2022 - 01.2023

Customer Service Representative

Winn Dixie Supermarket
01.2021 - 01.2022

Material Handler

Ulta Beauty Inc.
01.2020 - 01.2021

High School Diploma -

BCCC

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Vanessa Holloman