Vanessa Horvath
Oregon,OH
Summary
Customer focused professional with experience in retail banking and a strong commitment to accuracy, integrity, and service excellence. Experienced in assisting customers with financial transactions, resolving concerns, and supporting daily branch operations. Eager to continue developing banking expertise while helping clients achieve their financial goals.
Overview
8
8
years of professional experience
Work History
Retail Banker
Woodforest National Bank
Oregon
01.2026 - Current
- Assisted customers with account inquiries and transactions to enhance customer satisfaction.
- Educated clients on banking products and services to support informed financial decisions.
- Handled cash transactions accurately, ensuring compliance with banking policies.
Merchandise Supervisor
Cedar Fair
Sandusky
08.2023 - 11.2025
- Led merchandise team to optimize daily operations and meet sales goals.
- Developed training program on product knowledge and customer service techniques to enhance team performance.
- Utilized point-of-sale systems software programs for tracking sales transactions accurately.
- Coached and managed team of sales and customer service professionals to improve customer satisfaction and drive sales.
Merchandise Team Lead
Cedar Fair
Sandusky
05.2021 - 08.2023
- Led merchandise team in daily operations and inventory management.
- Explained product features and benefits to company staff members and customers.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Resident Assistant
Meridian Senior Living
Oregon
12.2022 - 04.2023
- Supported residents with daily living activities and personal care to enhance overall well-being.
- Organized social and recreational activities to foster resident engagement and community spirit.
- Ensured safe, clean living environment for residents, contributing to comfort and health.
STNA
CHI Living Communities
Oregon
02.2021 - 05.2022
- Monitored vital signs and communicated changes to nursing staff to ensure timely interventions.
- Supported residents in daily living activities and personal care to enhance comfort and well-being.
- Ensured cleanliness and safety of resident living areas to promote a healthy environment.
- Communicated effectively with residents, families, and healthcare teams.
Merchandise Associate
Cedar Fair
Sandusky
06.2018 - 11.2020
- Assisted customers in selecting merchandise and answering product inquiries.
- Organized and maintained inventory levels on the sales floor.
- Processed transactions efficiently at the point of sale system.
Education
Associate of Science - Business
Owens Community College
Perrysburg, OH12-2027
High School Diploma -
Clay High School
Oregon, OH06-2022
Skills
- Customer service
- Cash handling
- Product knowledge
- Sales transaction processing
- Account management
- Relationship building
- Team leadership
Timeline
Retail Banker
Woodforest National Bank
01.2026 - Current
Merchandise Supervisor
Cedar Fair
08.2023 - 11.2025
Resident Assistant
Meridian Senior Living
12.2022 - 04.2023
Merchandise Team Lead
Cedar Fair
05.2021 - 08.2023
STNA
CHI Living Communities
02.2021 - 05.2022
Merchandise Associate
Cedar Fair
06.2018 - 11.2020
Associate of Science - Business
Owens Community College
High School Diploma -
Clay High School