Vanessa Inman
Eugene,OR
Summary
Dedicated, detail-oriented Receptionist with 5+ years of experience delivering exceptional customer service in an office setting. Proven ability to manage various front desk tasks and handle patient appointments efficiently. Highly skilled in problem-solving and communication, prioritizing patient satisfaction and upholding confidentiality. Currently pursuing a medical billing and coding program to further enhance skills. Open to relocation in Springfield, OR, Eugene, OR, Lebanon, OR, or Corvallis, OR. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bineham Design
07.2022 - Current
- Prepared meeting rooms prior to client visits ensuring they were clean, well-stocked, and properly set up
- Greeted and welcomed guests, providing a positive first impression of the company
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Maintained cleanliness and organization of the front desk area at all times
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
- Collaborated with other team members to ensure seamless communication across different departments
- Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
- Coordinated travel arrangements for executives including booking flights, hotels, rental cars etc
- Ordered office supplies ensuring availability while managing costs within budget constraints
- Maintained accurate records of employee attendance using timekeeping software
Bartender/Server
The Voo
02.2024 - 06.2024
- Take orders
- Turn in lottery
- Serve drinks & food
- Light cleaning
- Count money at the beginning and end of shift
Receptionist
DT Recycling
06.2018 - 01.2022
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
Housekeeper
Terpening Terrace
05.2014 - 11.2014
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
- Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
Cashier/Fuel Attendant
Jacksons Food Stores
06.2012 - 01.2013
- Stock the store with new inventory.
- Clean bathrooms.
- Mob, sweep the store.
- Count til after every shift.
- Ring up customers.
- Pump gas
Education
Certificate - Medical Billing & Coding
Another Course To College
High school or equivalent - undefined
Kalapuya High School
Eugene, OR01.2013
Skills
- Dementia Care
- Organizational Skills
- Medical Scheduling
- Senior Care
- Typing
- Medical Coding
- Patient Care
- Alzheimer's Care
- Office experience
- Hotel experience
- Receptionist
- Medical Billing
- Customer service
- Filing
- Phone etiquette
- Multi-line phone systems
- Cleaning Experience
- Food Preparation
- Customer support
- Medical Terminology
- Microsoft Word
- HIPAA
Certification
- Bartender License
- OLCC Service Permit
- Food Handler Certification May 2022 to May 2025
- Driver's license
Timeline
Bartender/Server
The Voo
02.2024 - 06.2024
Front Desk Receptionist
Bineham Design
07.2022 - Current
Receptionist
DT Recycling
06.2018 - 01.2022
Housekeeper
Terpening Terrace
05.2014 - 11.2014
Cashier/Fuel Attendant
Jacksons Food Stores
06.2012 - 01.2013
Certificate - Medical Billing & Coding
Another Course To College
High school or equivalent - undefined
Kalapuya High School
Similar Profiles
Cara BrownCara Brown
Group People and Culture Coordinator at Design Group - Revolution by DesignGroup People and Culture Coordinator at Design Group - Revolution by Design
Ashley BreadonAshley Breadon
Design Assistant at The Design House Interior DesignDesign Assistant at The Design House Interior Design
Lt Cdr Abhinav MishraLt Cdr Abhinav Mishra
Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)
Travis BurnsTravis Burns
SOFTWARE DEVELOPER at TrifoiaSOFTWARE DEVELOPER at Trifoia
Connor PoulsenConnor Poulsen
Soccer Referee at UYSASoccer Referee at UYSA