VANESSA JACOB-CRUZ
Santa Rosa,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Electo Plater Technician
KEYSIGHT TECHNOLOGIES
09.2021 - 09.2023
- Followed verbal and written engineering and quality control instructions as contained in process procedures
- Monitored and measured thicknesses of electroplating on components to verify conformance to specifications
- Tended machines to coat products with chromium, zinc, copper, cadmium and nickel
- Regulated current and voltage flow by adjusting machine settings to control plating processes
- Inspected finished products for air bubbles, uneven coverage or other nonconformances
- Enhanced production efficiency by optimizing plating processes and implementing best practices.
Shift Manager
STARBUCKS
01.2014 - 12.2019
- Trained and supervised new staff members
- Upheld company standards and compliance requirements for operations
- Documented receipts, employee hours and inventory movement
- Managed inventory and ordered new products when inventory was running low
- Developed marketing plans that increased brand awareness within target markets
- Counted out cash drawers at end of each shift and logged profits into computer system.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Key Holder
Cathy Jean
06.2012 - 06.2013
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Education
High School Diploma -
Ridgeway High School
Santa Rosa, CA05.2012
Skills
- Excellent Ability to Communicate and Work in a Team Setting
- Maintain Attentiveness to Detail
- Able to Read and Comprehend Engineering Prints
- Experience in Measurement Tooling and Critical Cosmetic Inspection
Timeline
Electo Plater Technician
KEYSIGHT TECHNOLOGIES
09.2021 - 09.2023
Shift Manager
STARBUCKS
01.2014 - 12.2019
Key Holder
Cathy Jean
06.2012 - 06.2013
High School Diploma -
Ridgeway High School