Summary
Overview
Work History
Education
Skills
Timeline
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VANESSA JACOB-CRUZ

Santa Rosa,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Electo Plater Technician

KEYSIGHT TECHNOLOGIES
09.2021 - 09.2023
  • Followed verbal and written engineering and quality control instructions as contained in process procedures
  • Monitored and measured thicknesses of electroplating on components to verify conformance to specifications
  • Tended machines to coat products with chromium, zinc, copper, cadmium and nickel
  • Regulated current and voltage flow by adjusting machine settings to control plating processes
  • Inspected finished products for air bubbles, uneven coverage or other nonconformances
  • Enhanced production efficiency by optimizing plating processes and implementing best practices.

Shift Manager

STARBUCKS
01.2014 - 12.2019
  • Trained and supervised new staff members
  • Upheld company standards and compliance requirements for operations
  • Documented receipts, employee hours and inventory movement
  • Managed inventory and ordered new products when inventory was running low
  • Developed marketing plans that increased brand awareness within target markets
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Key Holder

Cathy Jean
06.2012 - 06.2013
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Education

High School Diploma -

Ridgeway High School
Santa Rosa, CA
05.2012

Skills

  • Excellent Ability to Communicate and Work in a Team Setting
  • Maintain Attentiveness to Detail
  • Able to Read and Comprehend Engineering Prints
  • Experience in Measurement Tooling and Critical Cosmetic Inspection

Timeline

Electo Plater Technician

KEYSIGHT TECHNOLOGIES
09.2021 - 09.2023

Shift Manager

STARBUCKS
01.2014 - 12.2019

Key Holder

Cathy Jean
06.2012 - 06.2013

High School Diploma -

Ridgeway High School

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VANESSA JACOB-CRUZ