Vanessa Jamieson
Los Angeles,CA
Summary
Retail Sales Supervisor providing exceptional customer service and maintaining floor readiness in a high-volume retail sales environment. Keyholder who handles opening and closing shifts, cash handling, drawer counts, POS systems, and shipment processing while keeping daily trade organized during busy events. Brings the responsibility, trust, and accountability needed to support coverage, maintain standards, and keep the sales floor ready for customers.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Shift Supervisor
Victoria’s Secret
11.2025 - Current
- Execute the role of Head Coach on the sales floor by coaching a team of 3-5 associates to deliver exceptional customer service experiences and drive store conversion rates.
- Support guests with bra fittings and provide attentive customer service in a high-traffic retail setting.
- Use clear communication and problem solving to resolve guest issues and maintain a positive shopping experience.
- Open and close storefront and perform operational duties including auditing cash drawers, preparing bank deposits, and filing paperwork.
- Oversee weekly shipment and product processing duties to keep merchandise organized and ready for the sales floor.
- Prepare and support PR events by managing customer flow and maintaining service quality during peak traffic.
Server, Hostess, Kiln Technician, Keyholder
CreativiTea: Pottery Painting Studio & Tea Bar
01.2025 - 10.2025
- Provided customers with friendly service while managing front-of-house flow in a fast-paced, high-volume studio.
- Managed opening and closing duties, maintained daily studio readiness, and served as primary keyholder.
- Seated guests, answered questions, and coordinated customer needs across the studio and tea bar.
- Glazed and fired pottery pieces while tracking finished items and supporting accurate product handling.
Web, Feature, and Social Media Intern
Odalisque Magazine
06.2024 - 07.2024
- Uploaded articles and media to the website, following editorial formatting and layout guidelines.
- Demonstrated creative control in layout and design of an online article.
- Retouched photos for online articles and promotional posts while preserving image quality and style.
- Assisted with photo shoots by preparing materials and supporting on-site production needs.
- Prepared social media assets for posting, including image selection and caption checks.
Teaching Assistant
Western Washington University
09.2023 - 03.2024
- Graded 25 student essays weekly for The Law and the Legal System while maintaining consistent rubric standards.
- Entered grades, deadlines, and late penalties accurately in spreadsheet tracking systems.
- Updated spreadsheets to keep course records organized and accessible for the professor.
- Applied proofreading and copyediting skills to written feedback on student essays.
Editor-in-Chief
The Las Lomas Page
08.2018 - 06.2020
- Directed all newspaper departments and led staff meetings to coordinate assignments, deadlines, and production flow.
- Copyedited and proofread final articles to improve clarity, consistency, and accuracy before publication.
- Designed each monthly issue layout and supported visual presentation using Adobe InDesign and Photoshop.
- Maintained regular communication with faculty, staff, local businesses, and students across editorial projects.
- Developed extracurricular projects such as the production of a short film for presentation to the student body.
Education
Bachelor of Arts - History, Political Science
Western Washington University
Bellingham, WA6 2025
High School Diploma - undefined
Las Lomas High School
Walnut Creek, CA6 2020
Skills
- Customer service
- POS systems
- Sales floor merchandising
- Team leading
- Cash handling
- Product processing
- Visual merchandising
- Event coordination
- Loss prevention
- Problem solving
- Verbal and written communication
- Copyediting
- Layout design
- Proofreading
- Photoshop
LANGUAGES
English
Beginner Swedish and Spanish
AWARDS
- The School of the New York Times certificate of achievement in Investigative Journalism in 2018.
- Received the Journalism Award at high school graduation in 2020.
Timeline
Shift Supervisor
Victoria’s Secret
11.2025 - Current
Server, Hostess, Kiln Technician, Keyholder
CreativiTea: Pottery Painting Studio & Tea Bar
01.2025 - 10.2025
Web, Feature, and Social Media Intern
Odalisque Magazine
06.2024 - 07.2024
Teaching Assistant
Western Washington University
09.2023 - 03.2024
Editor-in-Chief
The Las Lomas Page
08.2018 - 06.2020
High School Diploma - undefined
Las Lomas High School
Bachelor of Arts - History, Political Science
Western Washington University