Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
Coordinated with internal departments to handle wide range of guest needs.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Cleaned gym areas to maintain a healthy and safe environment.
Did team laundry, including jerseys and towels.
Enforced COVID-19 procedures.
Shoreline Police Department Intern
King County Sheriff's Office
Shoreline, WA
05.2023 - 08.2023
Observed routine patrol operations with officers in order to gain experience and understanding of police procedures.
Participated in training exercises designed to reinforce knowledge of law enforcement techniques.
Attended meetings with law enforcement personnel to discuss a variety of topics.
Accompanied officers on ride-alongs through neighborhoods in order to gain an understanding of the area's dynamics.
Helped with a presentation project using Microsoft PowerPoint. This included the creation of the presentation and researching topics for the project.
Helped with creating graphics for social media using CANVA
Camp Counselor
YMCA Of Greater Charlotte
Charlotte, NC
05.2021 - 12.2022
Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
Evaluated recreation areas, facilities and services for results.
Tracked attendance, checking off present individuals.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Enforced COVID-19 safety procedures and protocols before, during and post-camp to enhance wellness.
Supervised and coordinated work activities of personnel.
Enforced discipline and policies to protect safety of recreational activity participants.
Acted as ambassador for camp to families by communicating about camper's experience.
Developed events and programs in consideration of needs, abilities and interests of participants.
Coordinated and led group activities for campers and counselors.
Recognized and implemented safety standards to minimize incidents or accidents.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Conferred with management to discuss and resolve participant complaints.
Met with staff to discuss rules, regulations and work-related problems.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Administered first aid and notified emergency medical personnel.
Animal Shelter Caretaker
Freedom Farm Rescue
Wesley Chapel, NC
05.2019 - 08.2020
Bathed and groomed pets using gentle techniques.
Assessed animals for injury and illness.
Promoted safe animal handling practices, offering care and enrichment to shelter animals.
Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Fed and watered animals
Maintained daily care logs for sheltered animals.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
Followed precise feeding instructions and schedules for animals under care.
Walked animals in assigned area to complete daily enrichment.
Assisted with bathing and brushing to keep animals clean, attractive and comfortable.
Played with dogs and cats to maintain socialization and reduce stress.
Education
High School Diploma -
Metrolina Christian Academy
Indian Trail
05.2020
Some College (No Degree) - Psychology Major and Criminal Justice Minor
Guilford College
Greensboro, NC
Skills
Planning and Scheduling
Life Skills Development
Activity Supervision
Relationship Building
Enforcing Rules
Program and Activity Planning
Positive Reinforcement
Documentation and Reporting
Time Management
Decision Making
Positive Engagement
Creative and Energetic
Verbal and Written Communication
First Aid and CPR
Data Entry and Database Software
Problem-Solving
Team Leadership
Safety Guidelines and Procedures
Collaboration and Teamwork
Customer and Service-Oriented
Friendly, Positive Attitude
Organization
Reliable and Punctual
Calendar Management
Multitasking and Prioritization
Affiliations
Volleyball: High-school, travel, and college.
Equestrian: Competed in shows and competitions for 5 years.
Deans List Student: Achieved securing a spot in the Guilford College Deans List for 6 semesters due to GPA
Timeline
Shoreline Police Department Intern
King County Sheriff's Office
05.2023 - 08.2023
Gym Front Desk Monitor
Guilford College
09.2021 - Current
Camp Counselor
YMCA Of Greater Charlotte
05.2021 - 12.2022
Animal Shelter Caretaker
Freedom Farm Rescue
05.2019 - 08.2020
High School Diploma -
Metrolina Christian Academy
Some College (No Degree) - Psychology Major and Criminal Justice Minor
Defensive Line/Kickers/Assistant Strength and Conditioning at Guilford CollegeDefensive Line/Kickers/Assistant Strength and Conditioning at Guilford College