Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Kaldenbach

Plattsville

Summary

Proven leader in veterinary care with a track record of enhancing clinic operations at Gateway Pet Hospital. Excelled in patient care, team supervision, and workflow management. Demonstrated exceptional attention to detail and customer focus, significantly improving client satisfaction and pet well-being. Skilled in both client communication and team collaboration, fostering a positive and efficient work environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

RVT Team Lead

Gateway Pet Hospital
03.2015 - Current
  • Collaborated with veterinary staff to streamline patient care and improve overall clinic operations.
  • Educated pet owners on proper care and nutrition to enhance pet well-being and prevent health issues.
  • Provided compassionate care by administering medications and treatments to animals under supervision.
  • Conducted routine laboratory tests for quick diagnosis and treatment planning of animal patients.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Veterinary Technician

Downey Animal Hospital
01.2013 - 03.2015
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Confirmed appointments, communicated with clients, and updated client records.

Store Manager

Pet Value
01.2009 - 01.2013
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Education

Veternary Technician -

Sheridan College
Oakville, ON
05-2012

Skills

  • Attention to detail
  • Customer focus
  • Schedule management
  • Client communication
  • Workflow management
  • Teamwork and collaboration
  • Team supervision

Certification

  • Fear Free Certified Professional - Fear Free Pets.
  • Registered Veterinary Technician (RVT)

Timeline

RVT Team Lead

Gateway Pet Hospital
03.2015 - Current

Veterinary Technician

Downey Animal Hospital
01.2013 - 03.2015

Store Manager

Pet Value
01.2009 - 01.2013

Veternary Technician -

Sheridan College

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Vanessa Kaldenbach