Vanessa Kammalavong
Brockton,MA
Summary
Multi-talented individual consistently rewarded for exceptional client care and positive patient outcomes. Experience in the execution of all required job duties at a high level. Recognized consistently for performance excellence and contributions to success in patient care. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of customer service. Recognized for inspiring management team members to excel and encouraging creative work environments. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in patient care. Motivated to learn, grow and excel in the medical field.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Entrepreneur, Landscaping & Trees
Fedcastle Lawn Care Service
Brockton, MA
09.2018 - 07.2022
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Handled hedge, bush and shrub trimming.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Developed lasting customer relationships and grew network over time.
- Maintained routine landscaping schedules to boost lawn health.
- Assisted with weekly project planning and crew scheduling.
- Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
- Performed planting, watering, mulching and edging of lawns.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Maintained grounds by trimming, weeding and general clean-up.
- Enhanced visibility and improved tree and bush shape through intentional pruning.
- Installed and maintained landscapes at homes, offices and parks.
- Removed weeds, hazards and debris from common pathways to improve usability.
- Cultivated soil and added fertilizer, compost and amendments.
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
- Operated landscaping equipment with focus on safety and machine longevity.
- Created striking landscape designs, applying years of diverse industry knowledge.
- Identified plant diseases and researched methods for mitigation.
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
Alzheimer's Caregiver
Private Employer
Mattapan, MA
02.2013 - 08.2018
- Built strong relationships with clients to deliver emotional support and companionship.
- Conferred with supervisor to discuss patient condition and medical care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained frequent supervision of residents unable to call for assistance.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
RN Staff Nurse
University Hospital Of The West Indies
Kingston, Jamaica
07.2008 - 08.2011
- Managed patients in the medical, surgical and pediatric settings.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Monitored patient reactions after administering medications and IV therapies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Educated family members and caregivers on patient care instructions.
- Organized and managed care of patients undergoing various therapies and procedures, including medical and surgical procedures.
Education
Master of Arts - Educational Psychology
Andrews University
Berrien Springs, MI05.2013
Bachelor of Science - Nursing
Northern Caribbean University
Mandeville, Jamaica08.2008
Certificate - Medical Assistant
Career Step
Lehi, UT01.2020
Skills
- Medical Facility Activities
- First Aid and Safety
- Cleaning, Organizing and Setting up of examination rooms
- Responding to Patient Phone Calls
- Insurance Knowledge
- Injections
- Professional, compassionate and energetic caregiver
- Multidisciplinary Team Collaboration
- Privacy and Confidentiality
- Charting and Clinical Documentation
- Patient Care
- Care Planning
- Companionship and emotional support
- Computer literate
- Medical Records Management
- Recording vital signs
- Patient assessments
- Charting and clinical documentation
- Documenting behaviors
- Responding to emergencies
- Conducting intakes
- Dementia and Alzheimer's knowledge
- Data entry
- Infection control and aseptic procedures
- Outpatient care
- Patient management
Accomplishments
Nurse of the quarter awards (2008-2011)
Acknowledgements of service (Patient satisfaction surveys, 2008-2011)
Certification
- First Aid Certification
- BLS
Timeline
Entrepreneur, Landscaping & Trees
Fedcastle Lawn Care Service
09.2018 - 07.2022
Alzheimer's Caregiver
Private Employer
02.2013 - 08.2018
RN Staff Nurse
University Hospital Of The West Indies
07.2008 - 08.2011
Master of Arts - Educational Psychology
Andrews University
Bachelor of Science - Nursing
Northern Caribbean University
Certificate - Medical Assistant
Career Step
- First Aid Certification
- BLS
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