Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Regine Camy

Brockton,MA

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Mediate Management. Highly adaptable and detail-oriented, I excel in problem-solving and fostering inclusive environments. Proven ability to handle challenging situations with empathy, ensuring guest satisfaction and operational efficiency.

Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.

Overview

6
6
years of professional experience

Work History

Concierge

Mediate Management
04.2024 - Current
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.

Adult Home Care

Anodyne
07.2021 - 01.2024
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Consulate Of Haiti and Boston

Consulate General of Haiti
05.2019 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Associate of Arts - Sewing

Verona
Port-Au-Prince, Haiti
06-2003

No Degree - Computer Science

ESIH
Port-Au-Prince, Haiti
01-2001

High School Diploma -

Collège Catts Pressoir
81, Ave Martin Luther King, Port-au-Prince, Haiti
06-1998

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Guest services
  • Detail-oriented approach
  • Reliable punctuality

Languages

French
Native or Bilingual
English
Professional Working
Haitian Creole
Native or Bilingual

Timeline

Concierge

Mediate Management
04.2024 - Current

Adult Home Care

Anodyne
07.2021 - 01.2024

Consulate Of Haiti and Boston

Consulate General of Haiti
05.2019 - 07.2020

Associate of Arts - Sewing

Verona

No Degree - Computer Science

ESIH

High School Diploma -

Collège Catts Pressoir