Jerome Getz
Catonsville,MD
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Concierge
Royal Farms
11.2013 - 11.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
Education
Associate Of Arts And Sciences - Liberal Arts And General Studies
Los Angeles City College
Los Angeles, CA06.1969
Skills
- Cash Handling
- Customer Service
- Time Management
- Inventory Restocking
- Customer Service Standards
- Customer Experience
- Safety Rules
- Retail Sales Customer Service
- Valid Driver's License
- Package Shipping
- Customer Satisfaction
- Effective Customer Service
Timeline
Concierge
Royal Farms
11.2013 - 11.2022
Associate Of Arts And Sciences - Liberal Arts And General Studies
Los Angeles City College
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