Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Landero

Fontana,CA

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy restaurants environments. Resourceful with the ability to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping customers satisfied with fast, accurate service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Package Handler

United Parcel Service, UPS
09.2024 - Current
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sales Associate

European Wax Center
08.2023 - 09.2024
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server/Cashier

Buffalo Wild Wings, BWW
01.2023 - 06.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Bachelor of Science - Business Management

Portland State University
Portland, OR

High School Diploma -

South Hills High School
West Covina, CA
06-2022

Skills

  • Service prioritization
  • Sales techniques
  • Strong work ethic
  • Exceptional customer service

Certification

  • ServSafe Food Handler's Certification
  • Responsible Beverage Service Certification

Timeline

Package Handler

United Parcel Service, UPS
09.2024 - Current

Sales Associate

European Wax Center
08.2023 - 09.2024

Server/Cashier

Buffalo Wild Wings, BWW
01.2023 - 06.2023

Bachelor of Science - Business Management

Portland State University

High School Diploma -

South Hills High School

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Vanessa Landero