Dynamic Client Account Specialist with extensive experience at DLA Piper, excelling in accounts receivable and billing coordination. Proven ability to resolve discrepancies and enhance client communication, leveraging skills in Microsoft Excel and Aderant. Committed to maintaining confidentiality while achieving timely collections and fostering strong relationships with attorneys and clients.
• Communicate with clients via email and telephone regarding aged accounts receivable upon billing
attorney approval.
• Audit accounts to ensure accurate billing and payment applications for General and EPLI matters.
• Coordinate with billing attorneys regarding their aged A/R.
• Compile information for reporting of the progress of collections and accounts receivable aging.
• Analyze problems within accounts including over payments, unapplied funds and short payments
• Report problem accounts to appropriate parties
• Monitor accounts with collection issues
• Oversee reminder statements for the Firm, making sure that reminders are emailed in a timely fashion.
• Follow up on approved electronically billed invoices
• Participate in weekly Client Accounts meetings to report collection
• Computer experience with knowledge of Word, Excel as well as Accounting software such as ARCs,
Aderant, BillBlast, iManage and Elite
• Detail oriented and able to work in a fast-paced environment.
• Able to establish and matin relationships with attorneys,
staff, and clients.
▪ Maintain a professional and high level of confidentiality.
Available Upon Request