Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vanessa LaTona

Sparrows Point,Maryland

Summary

Dynamic Client Account Specialist with extensive experience at DLA Piper, excelling in accounts receivable and billing coordination. Proven ability to resolve discrepancies and enhance client communication, leveraging skills in Microsoft Excel and Aderant. Committed to maintaining confidentiality while achieving timely collections and fostering strong relationships with attorneys and clients.

Overview

24
24
years of professional experience

Work History

Client Account Specialist

Fisher Phillips
Atlanta, GA
11.2020 - Current

• Communicate with clients via email and telephone regarding aged accounts receivable upon billing
attorney approval.
• Audit accounts to ensure accurate billing and payment applications for General and EPLI matters.
• Coordinate with billing attorneys regarding their aged A/R.
• Compile information for reporting of the progress of collections and accounts receivable aging.
• Analyze problems within accounts including over payments, unapplied funds and short payments
• Report problem accounts to appropriate parties
• Monitor accounts with collection issues
• Oversee reminder statements for the Firm, making sure that reminders are emailed in a timely fashion.
• Follow up on approved electronically billed invoices
• Participate in weekly Client Accounts meetings to report collection
• Computer experience with knowledge of Word, Excel as well as Accounting software such as ARCs,
Aderant, BillBlast, iManage and Elite
• Detail oriented and able to work in a fast-paced environment.
• Able to establish and matin relationships with attorneys,
staff, and clients.
▪ Maintain a professional and high level of confidentiality.

Practice Assistant

Pessin Katz Law
Towson, Maryland
04.2018 - 03.2019
  • Responsibilities to include but not limited to managing administrative accounting functions for the firm and clients:
  • Review and edit billing drafts/proformas
  • Prepare and coordinate client invoices, meeting accelerated deadlines.
  • Liaison with internal and external contacts regarding outstanding AR, unapplied payments and accounting discrepancies.
  • Compile and prepare monthly billing, accounts receivable and payment reports, estimates of accrued time and costs requested by attorney and/or clients using our Accounting Software as well as Microsoft Word and Excel.
  • Reconcile accounting records and address client disputes with diplomacy.
  • Maintain complete, accurate and organized files
  • Compose letters and/or emails to Clients.
  • Maintain a professional and high level of confidentiality.

Client Account Billing Specialist

DLA Piper, US LLP
Mount Washington, Maryland
01.2003 - 04.2018
  • Responsibilities to include but not limited to managing administrative accounting functions for the firm and clients:
  • Review and edit billing drafts/proformas for 30+ attorneys as well as for the top 25 clients using analytical and problem solving skills.
  • Prepare and coordinate client invoices, meeting accelerated deadlines.
  • Liaison with internal and external contacts regarding outstanding AR, unapplied payments, discrepancies and electronic billing.
  • Compile and prepare monthly billing, accounts receivable and payment reports, estimates of accrued time and costs requested by attorneys and/or clients using our Accounting Software as well as Microsoft Word and Excel.
  • Reconcile accounting records and address client disputes with diplomacy.
  • Verify and implement special billing rates and procedures for firm wide use.
  • Process electronic bills on a monthly basis using different electronic billing systems such as Serengeti and Tymetrix.
  • Maintain complete, accurate and organized files in compliance with established audit policies.
  • Compose letters and/or emails to Attorneys and Clients.
  • Maintain a professional and high level of confidentiality.

Accounts Receivable Specialist

DLA Piper, US LLP
Mount Washington, Maryland
02.2001 - 01.2003
  • Collect and process live checks, lockboxes and wire information.
  • Balance and finalize AR batches in the Elite accounting software for credit, write offs, reversals and reallocations.
  • Prepare monthly financial reports for the General Accounting Department.
  • Apply all cash payments according to remittance notices.
  • Research and contact client and/or Attorneys for any unidentified payments.

Education

High School Diploma -

Maryland High School
Glen Burnie, MD

Business Management Course Work -

CCBC Dundalk

Skills

  • Accounts receivable
  • Client communication
  • Billing coordination
  • Data analysis
  • Problem resolution
  • Microsoft Excel
  • Aderant
  • iManage
  • Elite
  • ARCS
  • BillBlast

References

Available Upon Request

Timeline

Client Account Specialist

Fisher Phillips
11.2020 - Current

Practice Assistant

Pessin Katz Law
04.2018 - 03.2019

Client Account Billing Specialist

DLA Piper, US LLP
01.2003 - 04.2018

Accounts Receivable Specialist

DLA Piper, US LLP
02.2001 - 01.2003

High School Diploma -

Maryland High School

Business Management Course Work -

CCBC Dundalk
Vanessa LaTona