Summary
Overview
Work History
Education
Skills
Languages
SOFTWARE
Timeline
Generic

Vanessa Leon

Memphis,TN

Summary

Experienced team leader with a proven track record of successful project management and team building skilled at motivating others and developing for increased productivity.

Compliance professional with skills, creativity, good judgement and integrity, achieving excellence in development and risk assessments following the regulatory compliance for the company.

Ability to develop short, medium and long-term goals, to obtain positive results independently and as a part of a team.

Leader with 10 years of experience in human talent management, strengthening win-win relationships between internal and externals customer and company.

Efficient professional in the realm of change management offering the appropriate problem solutions.

Overview

17
17
years of professional experience

Work History

Translator and Interpreter

Hyosung Hico
Memphis, TN
04.2023 - Current
  • Provide quality assurance for the translation process.
  • Collaborating with team members to ensure timely and accurate translations.
  • Implement feedback and changes whenever possible
  • Reading material and researching industry-specific terminology.
  • Facilitate communication for people with limited English proficiency.
  • Interpreted between English managers, supervisors and local staff/engineers on various occasions; meetings, training and orientations.

Compliance & VAS Team Lead

Barrett Distribution
Memphis, TN
01.2021 - 04.2024
  • Developed and implement new policies and procedures to improve team productivity and efficiency.
  • Coordinated closely with others departments to ensure that customers need were met and exceeded.
  • Developed and delivered team training sessions to ensure, team members were up to date on the latest processes and procedures.
  • Ensured team members met targets through training, appraisals/ coaching mentoring.
  • Performed periodic audits to ensure compliance with internal regulations and policies.
  • Provided daily reports as required to upper level management.
  • Proficient in project management and resource allocation, with the ability to monitor, timing and report on team performance and progress.
  • Supervised and managed a team of 22 employees, consisting of associates and analysts and also I was the responsible for time keeping and corrective actions.

Quality Control Inspector Finishing

CCL Label
Collierville, TN
11.2018 - 12.2020
  • Responsible for set up and operation of various equipment surrounding label printing.
  • Performed first piece inspection using quality checklist and entered data into SPC database.
  • Performed in-process inspections to ensure all product met customer design and regulatory requirements.

Senior High Value Representative

Movistar
Maracaibo, Venezuela
01.2008 - 08.2017
  • Support in the review and preparation of contracts and/or addendums for MOVISTAR customers.
  • Provide legal support in the review of private bidding documents.
  • Consistently provide exemplary levels of customer service that effectively respond to customer inquiries.
  • Constant supervision of processes and procedures, to ensure full compliance with state and federal telecommunications regulations.
  • Provide accurate, valid and complete information by using appropriate methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within predefined time limits.

Education

English Certification - Lenguages

CEVAZ Institute
Venezuela
02-2016

Bachelor of Science - Public Relations, Advertising, And Applied Communication

URBE University
Venezuela
11-2011

Skills

  • Project Management
  • People management
  • Cross-Functional leadership
  • Strategic Planning
  • Process Improvement
  • Time Management
  • Critical Thinking
  • Teamwork
  • Effective communication
  • Creativity
  • Detail Oriented
  • Strong Organizations Skills
  • Continuous Learning

Languages

Spanish
Native/ Bilingual
English
Professional

SOFTWARE

  • Ms Office (Word, Excel, Outlook, Powerpoint, Publisher)
  • Kronos & UKG
  • Salesforce Compliance Audit Software
  • Proficient use of ERP Software applications (ORACLE & SAP)

Timeline

Translator and Interpreter

Hyosung Hico
04.2023 - Current

Compliance & VAS Team Lead

Barrett Distribution
01.2021 - 04.2024

Quality Control Inspector Finishing

CCL Label
11.2018 - 12.2020

Senior High Value Representative

Movistar
01.2008 - 08.2017

English Certification - Lenguages

CEVAZ Institute

Bachelor of Science - Public Relations, Advertising, And Applied Communication

URBE University

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Vanessa Leon