Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Lopez

Fresno,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level social work position. Ready to help team achieve company goals. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

21
21
years of professional experience

Work History

Student Aide Counseling

Fresno City College
08.2023 - Current
  • Served as positive role model for students through consistent demonstration of respect, kindness, and responsibility.
  • Oversaw from 30-50 students daily in general counseling department and helped with their services such as recommendations and setting up appointments to meet with counselors.
  • Supported counseling management by maintaining timely and orderly environment.
  • Communicated regularly with counselors about individual student needs or concerns to ensure appropriate interventions were implemented promptly.
  • Communicated regularly with counselors about individual student needs or concerns to ensure appropriate interventions were implemented promptly.

Bank Teller

Noble Credit Union
10.2022 - 03.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered over 30 telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between bank and its clients.

Fine Jewelry Sales Associate

Devons Jewelers
04.2003 - 10.2022
  • Greeted over 100 customers daily, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Up sold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Increased sales and customer satisfaction through personalized servicing.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Increased sales revenue by effectively showcasing and promoting high-quality fine jewelry pieces to potential clients.
  • Exceeded monthly sales goals consistently by employing effective up selling techniques and offering tailored solutions for clients'' needs.

Education

Associate of Science - Social Work

Fresno City College
Fresno, CA
05.2024

Skills

  • Study strategies
  • Leadership Qualities
  • Initiative-taking
  • Peer Mentoring
  • Student Engagement
  • Student safety
  • Student relations
  • Scheduling and Coordination
  • Small Group Support and Assistance
  • Caring and Empathetic Demeanor

Timeline

Student Aide Counseling

Fresno City College
08.2023 - Current

Bank Teller

Noble Credit Union
10.2022 - 03.2023

Fine Jewelry Sales Associate

Devons Jewelers
04.2003 - 10.2022

Associate of Science - Social Work

Fresno City College

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Vanessa Lopez